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Author Topic: Problems after reinstalling windows  (Read 3477 times)

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kclymer1

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows XP
    Problems after reinstalling windows
    « on: October 28, 2012, 09:08:45 AM »
    Hello all.  I just recently reinstalled windows after buying a solid state hard drive because I thought it would make my computer
    run faster etc.  For the most part, I love the way windows runs off my solid state, but there are some problems I can't quite solve and
    they have only become a problem after reinstalling windows.

    1)  The computer won't recognize my USB external hard drive.
    2) The computer won't recognize my Brother MFC-235C printer.  Windows successfully identifies it, but when i install the software, I get
       to the part where it says plug in the printer, and it doesn't continue.
    3). The computer won't hibernate.  Windows goes through the motions, shuts down, then beeps and reloads.

    I suspect it's all related.  I'm running SP3

    I also just bought more ram, but I haven't installed it because this issue isn't sorted.  I don't want any further variables (like a defective
    ram chip) making my problems worse.  I have attached a list of devices from my unknown device identifier.  I would appreciate any
    assistance you can offer.



    [year+ old attachment deleted by admin]

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: Problems after reinstalling windows
    « Reply #1 on: October 28, 2012, 09:21:07 AM »
    After installing the OS did you install all of the appropriate drivers including the chipset driver? Look in device manager - are there any yellow or red symbols?

    kclymer1

      Topic Starter


      Newbie

      • Experience: Beginner
      • OS: Windows XP
      Re: Problems after reinstalling windows
      « Reply #2 on: November 03, 2012, 04:59:37 AM »
      only when I plug in the printer or external hard drive.  I did go through and install the  drivers that
      came with the motherboard.  Same proboblem

      jason2074



        Egghead

      • It doesn't matter.
      • Thanked: 224
      • Experience: Beginner
      • OS: Windows 7
      Re: Problems after reinstalling windows
      « Reply #3 on: November 03, 2012, 10:34:30 AM »
      Please post the computer model/brand next time.

      Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
      . In the Menu bar, click File -> Publish Snapshot
      . Click Yes > then Copy to Clipboard
      . On your next reply, right-click on a empty space and click Paste on reply box then click Post.