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Author Topic: How to fix "Username or Password incorrect" in Remote Desktop Connection  (Read 82768 times)

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joeobrown

    Topic Starter


    Rookie

    Thanked: 1
    • Experience: Experienced
    • OS: Windows 7
    This wound me up for an entire week, and I can't be the only one...
    I assume once you've got to this stage, all your firewall and permissions and whatnot are perfect so I won't go through that.
    I was adamant I had my username and password correct.
    This is incredibly simple, ready?

    • Go to C:\Users
    • If you've ever changed your computer name or account name, the folder's name doesn't change... Use this (in my case, "User") in the username field.
    • Done

    I can't be the only one that had problems, so enjoy :)

    thenetmaster



      Newbie

      • Experience: Experienced
      • OS: Windows 7
      You are the man!

      Thanks so much... crazy windows fluke... I had to do this quick and you helped and saved me time!


      dave911



        Newbie

        • Experience: Familiar
        • OS: Windows 10
        Re: How to fix "Username or Password incorrect" in Remote Desktop Connection
        « Reply #2 on: January 28, 2019, 11:33:45 AM »
         :o :o :o Amazing you saved me 100s of hours, many questions about this have complicated answers and dont work this has fixed my issue imidiately WOW amazing and shame on microsoft for that

        McWheaty



          Newbie

          • Experience: Familiar
          • OS: Windows 10
          Re: How to fix "Username or Password incorrect" in Remote Desktop Connection
          « Reply #3 on: October 13, 2020, 02:04:40 PM »
          Good grief! The original message for this thread was posted 7 and a half YEARS ago and this issue still persists!

          Thank you so much OP, I was banging my head against the wall, POSITIVE that I had the right credentials for Remote Desktop but couldn't get it to log in for our office assistant even though I could connect to the same computer through RD with my account's credentials. When I had originally set his computer up I had created his account with a different username, which I had COMPLETELY forgotten about until I went into C:/Users and saw the original username.

          I can't believe they haven't fixed this!

          mathis.ws



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          • Mathis Consulting LLC
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            • Computer Data & Web services - Mathis Consulting
          • Computer: Specs
          • Experience: Expert
          • OS: Mac OS
          Re: How to fix "Username or Password incorrect" in Remote Desktop Connection
          « Reply #4 on: October 27, 2020, 04:12:58 PM »
          I am so thankful for this answer lol... and for years I have muttered under my breath at Microsoft as I try to explain to an end-user why they are set up with some other name on RDP.

          Don't forget, if you are still using RDP across the internet without a VPN you are really going to need to limit the allowed IP addresses, preferably to a static IP(s) or at least to the general subnet of the networks you might be remoting from.  People have successfully attacked a few too many legacy RDP setups that I ended up cleaning up. 

          1.     Control Panel\System and Security\Windows Defender Firewall Advanced settings
          2.     Right Click Inbound Rules, chose New Rules.
          3.     Chose Port, next.
          4.     Chose TCP and Specific local ports, type 3389 in the textbox, next.
          5.     Chose to Allow the connection, next.
          6.     Check Domain, Private,  and Public in the checkbox.
          7.     Type a name for this policy and finish. Then the rule will appear at the top of the list.
          8.     Double click the rule, chose the Scope tab.
          9.     Chose This IP address or subnet in Remote IP address, click add and type the address or subnet in the textbox.

          But my favorite old RDP hack (back when the internet was a bit safer) was setting up port forward rules that would take random ports on the outside and point them to a specific IP and port on the inside.

          let's say you have five computers with static IP's on 192.168.1.51-55 and you set your port forward rules for the internet port 9001 -> LAN IP 192.168.1.51:3389, then internet port 9002 -> LAN IP 192.168.1.52:3389, and so on...
           
          Then from the remote computer, you set the RDP to connect to the WAN IP of the network and the port number for whatever computer you want.  for example 12.546.43.23:9001 and it will connect to the 192.168.1.51 computer with the default RDP port.  If you don't have a Static IP you can use a DynDNS name instead, yourname.dyndns.org:9003 points to 192.168.1.53.

          That also works great for IP cameras if you have lots of devices you need to see on the inside of a network and only one WAN IP.

          Thanks,

          Mike