Ty so much for the help.
;DResults of screen317's Security Check version 0.99.71
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````[/u]
Windows Security Center service is not running! This report may not be accurate! `````````Anti-malware/Other Utilities Check:`````````[/u]
CCleaner
Java 7 Update 25
Java 2 Runtime Environment, SE v1.4.2
Google Chrome 28.0.1500.72
````````Process Check: objlist.exe by Laurent````````[/u]
`````````````````System Health check`````````````````[/u]
Total Fragmentation on Drive C:: 12%
Defragment your hard drive soon! (Do NOT defrag if SSD!)````````````````````End of Log``````````````````````[/u]
MiniToolBox by Farbar Version: 13-07-2013
Ran by Dan (administrator) on 05-08-2013 at 01:24:57
Running from "C:\Documents and Settings\Dan\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (07/26/2013 03:50:19 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x800706be
Error: (07/23/2013 10:37:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Error: (07/23/2013 10:23:26 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Error: (07/23/2013 06:17:06 PM) (Source: Application Error) (User: )
Description: Faulting application lightroom.exe, version 3.4.0.10, faulting module cameraraw.dll, version 3.4.0.10, fault address 0x002fae84.
Processing media-specific event for [lightroom.exe!ws!]
Error: (07/23/2013 05:43:00 PM) (Source: Application Error) (User: )
Description: Faulting application lightroom.exe, version 3.4.0.10, faulting module msvcr100.dll, version 10.0.30319.1, fault address 0x00002344.
Processing media-specific event for [lightroom.exe!ws!]
Error: (07/23/2013 05:40:27 AM) (Source: MsiInstaller) (User: D3XKQD41FRED)
Description: Product: Broadband2Go -- Error 1706.No valid source could be found for product Broadband2Go. The Windows Installer cannot continue.
Error: (07/23/2013 01:39:51 AM) (Source: MsiInstaller) (User: D3XKQD41FRED)
Description: Product: Broadband2Go -- Error 1706.No valid source could be found for product Broadband2Go. The Windows Installer cannot continue.
Error: (07/21/2013 11:04:15 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Error: (07/21/2013 01:32:22 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.
Error: (07/21/2013 01:28:10 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
System errors:
=============
Error: (07/26/2013 01:16:25 AM) (Source: DCOM) (User: D3XKQD41FRED)
Description: DCOM got error "%%1058" attempting to start the service PDF Architect Helper Service with arguments ""
in order to run the server:
{1C962654-6B46-4883-B22F-12E7BA132D44}
Error: (07/26/2013 00:45:00 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}
Error: (07/25/2013 07:45:00 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}
Error: (07/25/2013 06:39:05 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the MotoHelper Service service, but this action failed with the following error:
%%1058
Error: (07/25/2013 06:39:04 PM) (Source: Service Control Manager) (User: )
Description: The MotoHelper Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
Error: (07/25/2013 06:33:27 PM) (Source: Service Control Manager) (User: )
Description: The MotoHelper Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
Error: (07/25/2013 06:31:19 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Helper Service service terminated unexpectedly. It has done this 1 time(s).
Error: (07/25/2013 06:31:09 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Service service terminated unexpectedly. It has done this 1 time(s).
Error: (07/25/2013 06:19:41 PM) (Source: Service Control Manager) (User: )
Description: The MotoHelper Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.
Error: (07/25/2013 06:19:22 PM) (Source: Service Control Manager) (User: )
Description: The PDF Architect Helper Service service terminated unexpectedly. It has done this 1 time(s).
Microsoft Office Sessions:
=========================
Error: (07/26/2013 03:50:19 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a . Error code = 0x800706be
System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Error: (07/23/2013 10:37:31 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.
000000000
Error: (07/23/2013 10:23:26 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.
000000000
Error: (07/23/2013 06:17:06 PM) (Source: Application Error)(User: )
Description: lightroom.exe3.4.0.10cameraraw.dll3.4.0
.10002fae84
Error: (07/23/2013 05:43:00 PM) (Source: Application Error)(User: )
Description: lightroom.exe3.4.0.10msvcr100.dll10.0.3
0319.100002344
Error: (07/23/2013 05:40:27 AM) (Source: MsiInstaller)(User: D3XKQD41FRED)
Description: Product: Broadband2Go -- Error 1706.No valid source could be found for product Broadband2Go. The Windows Installer cannot continue.(NULL)(NULL)(NULL)
Error: (07/23/2013 01:39:51 AM) (Source: MsiInstaller)(User: D3XKQD41FRED)
Description: Product: Broadband2Go -- Error 1706.No valid source could be found for product Broadband2Go. The Windows Installer cannot continue.(NULL)(NULL)(NULL)
Error: (07/21/2013 11:04:15 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.
000000000
Error: (07/21/2013 01:32:22 PM) (Source: Application Hang)(User: )
Description: 1180947459
Error: (07/21/2013 01:28:10 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.
000000000
=========================== Installed Programs ============================
µTorrent (Version: 3.3.1.29988)
7-Zip 9.20
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Photoshop Lightroom 3.4 (Version: 3.4.1)
ArcSoft PhotoImpression 5
Banctec Service Agreement (Version: 1.00.00)
Banctec Service Agreement (Version: 1.00.0005)
Belkin 11Mbps Wireless USB Network Adapter
Broadband2Go (Version: 3.00.13.011)
Broadcom Management Programs (Version: 4.01.0000)
CCleaner (Version: 3.03)
Conexant SmartHSFi V.9x 56K DF PCI Modem
Dell Digital Jukebox Driver
Dell Media Experience
Dell Networking Guide (Version: 1.00.0001)
Dell Solution Center (Version: 1.00.0000)
Dell Support (Version: 2.1.0.0)
Dell System Detect Bootstrapper (Version: 1.1.0.15)
Digital Line Detect (Version: 1.09)
Free Unrar version 1.0 (Version: 1.0)
Google Chrome (Version: 28.0.1500.72)
Google Update Helper (Version: 1.3.21.153)
Hawaiian Explorer Pearl Harbor 1.0.0.30
Help and Support Customization (Version: 1.00.0000)
HP Officejet Pro 8100 Basic Device Software (Version: 28.0.1321.0)
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page (Version: 1.00.03)
Jasc Paint Shop Photo Album (Version: 4.0.3)
Jasc Paint Shop Pro 8 Dell Edition (Version: 8.10.0000)
Java 2 Runtime Environment, SE v1.4.2 (Version: 1.4.2)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
magicJack (Version: 2.0.6073.4413)
McGraw-Hill's GED (Version: 1.00.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Modem Helper (Version: 2.20)
MotoHelper 2.0.51 Driver 5.1.0 (Version: 2.0.51)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.1.0 (Version: 5.1.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The Lottery Ticket 1.0.0.5
Mystery Stories - Island of Hope
NetWaiting (Version: 2.5.
PDF Architect (Version: 1.1.83.9982)
PDFCreator (Version: 1.7.1)
Portrait Professional Max 6.3 (Version: 6.3)
RSDLite (Version: 5.4.4)
SiSoftware Sandra 2002 Standard
Sonic DLA (Version: 4.50)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VLC media player 2.0.8 (Version: 2.0.
WebFldrs XP (Version: 9.50.6513)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows XP Service Pack 3 (Version: 20080414.031525)
========================= Memory info: ===================================
Percentage of memory in use: 25%
Total physical RAM: 2046 MB
Available physical RAM: 1518.56 MB
Total Pagefile: 3896.73 MB
Available Pagefile: 3476.53 MB
Total Virtual: 2047.88 MB
Available Virtual: 1997.11 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:74.47 GB) (Free:29.12 GB) NTFS
2 Drive d: (Hawaiian Explore) (CDROM) (Total:0.13 GB) (Free:0 GB) CDFS
3 Drive e: () (Removable) (Total:30.07 GB) (Free:0 GB) FAT32
========================= Users: ========================================
User accounts for \\D3XKQD41FRED
Administrator ASPNET Dan
Guest HelpAssistant SUPPORT_388945a0
SUPPORT_3f151ab9
**** End of log ****