Disconneted From Mapped Drive

[jsidel]

Hi,

My sister brings her laptop to work and connects to the network via WiFi. She has a mapped drive that allows her to access a data file, but she get disconnected from it when she comes back to the office. It always asks for the user and password of the server she's connecting to.

Please help!

[mimig]

It might not have the mapped drive set to reconnect at login. There is a checkbox that needs to be marked when setting up the mapped drive to make sure the connection doesn't get removed. There is also a chance that this is set up on purpose for security reasons. If she can, your sister should talk with someone from IT and let them know of the issue. It could be an easy fix for her, or might be a part of a bigger problem.

[jsidel]

Hi,

I checked off the box, but still have the same issue.

Do you know what else it could be?

[DaveLembke]

 

but she get disconnected from it when she comes back to the office.

What are power options set to?.... my thought here is she goes out to lunch and comes back to computer that went to sleep or hibernation mode and that is when the mapped drive disconnected.

Or is this coming back in the following day with computer?

[jsidel]

Coming back the following day.

Thanks for everyones help with this.

[DaveLembke]

Question I have is, does it show a red X for this drive, but when you click on this drive it connects and then allows access - or - does she have to remap the drive all over again or reauthenticate?

[jsidel]

It shows a red x and when it is clicked on, it ask for a user and password.

The thing is she just told me it worked recently, so I am going to see if she continues having problems. If yes, I will post back.

In the meantime, thank you so much for your help.