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Author Topic: Emails sent using Datacard not reaching to the receipients  (Read 2213 times)

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tvsics

    Topic Starter


    Newbie

    • Experience: Experienced
    • OS: Windows 7
    Emails sent using Datacard not reaching to the receipients
    « on: November 04, 2014, 12:37:46 AM »

    Hi

    We are using Microsoft Outlook. Our mail server is outsourced. WE are not using MS Exchange.

    We are sending emails through outlook using our Wi-Fi or broadband connection. Absolutely no problem. All the mails are reaching to the recipients.

    But if the users send mails using their Data-card (Reliance Tata etc.,),  will never reach to the recipient.

    Surprisingly, this mail will be in my sent items folder.

     Not all time, but most of the time this will be like this. I  tried with different Data-cards. But same problem.

    Some of the important mails were not received by the recipients.

    This is happening only in Data-card. If Wi-Fi or LAN, we are not facing this problem.

    Regarding this I had a discussion with our Mail service provider, but of no use.

    Thanks
    Mohan