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Author Topic: Help! I have lost control of my computer.  (Read 11860 times)

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copas

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Help! I have lost control of my computer.
« on: December 11, 2014, 06:43:53 AM »
After several weeks of enjoying Super Dave's help I am suddenly beset by a barrage of adware.
Many redirects.
A Norton progam I am unable to remove.

I am running a desktop with Windows Vista Ultimate.

Help

SuperDave

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Re: Help! I have lost control of my computer.
« Reply #1 on: December 11, 2014, 11:19:26 AM »
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Use this removal tool to get rid of Norton.

Download the
Norton Removal Tool (SymNRT)
to your desktop.

Once downloaded please close ALL open browsers, also save any work because this may require a restart.

* Go to your desktop and double click on the 'Norton_Removal_Tool' and then click Setup.
* Once open Click Next
* Accept the license agreement and click Next
* Type in the letters/numbers that you see into the text box then click Next.
* Then click Next and the tool will start running.
* Once finished restart the PC.
* Delete the 'Norton_Removal_Tool' from your desktop.
***************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.
  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)
*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
***************************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
Windows 8 and Windows 10 dual boot with two SSD's

copas

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Re: Help! I have lost control of my computer.
« Reply #2 on: December 11, 2014, 08:34:55 PM »
Dave; We 'meet' again.
My computer was/is so infected I had to go to my 'other' copy of vista and copy JWRT to a flash drive and it worked well enough to take one scan and I can now use my 'prime' copy to write this.

I personally have never seen such a severe infection as this. I'll admit I am somwhat inexperienced.

I hope to get a log for you next post.  Whew!

There is much more  to be done.

Thanks so much.
Copas

copas

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Re: Help! I have lost control of my computer.
« Reply #3 on: December 12, 2014, 09:02:10 PM »
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows Vista (TM) Ultimate x86
Ran by copas on Fri 12/12/2014 at 16:35:26.69
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\search protection



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.FeedManager
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.FeedManager.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.HTMLMenu
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.HTMLMenu.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.HTMLPanel
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.HTMLPanel.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.MultipleButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.MultipleButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.PseudoTransparentPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.PseudoTransparentPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ScriptButton
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ScriptButton.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.SettingsPlugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.SettingsPlugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ThirdPartyInstaller
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ThirdPartyInstaller.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ToolbarProtector
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\PremierDownloadManager_ag.ToolbarProtector.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{970c55b4-c79e-4c62-9bfa-76439b68969f}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{970c55b4-c79e-4c62-9bfa-76439b68969f}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da104fa1-3714-4056-8f42-d7fb74fd43dc}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{da104fa1-3714-4056-8f42-d7fb74fd43dc}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{970c55b4-c79e-4c62-9bfa-76439b68969f}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{970c55b4-c79e-4c62-9bfa-76439b68969f}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da104fa1-3714-4056-8f42-d7fb74fd43dc}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{da104fa1-3714-4056-8f42-d7fb74fd43dc}



~~~ Files

Successfully deleted: [File] C:\Windows\System32\Tasks\PC Optimizer Pro Idle
Successfully deleted: [File] C:\Windows\System32\Tasks\PC Optimizer Pro Scan
Successfully deleted: [File] C:\Windows\System32\Tasks\PC Optimizer Pro startups
Successfully deleted: [File] C:\Windows\System32\Tasks\PC Optimizer Pro Updates
Successfully deleted: [File] C:\Windows\Tasks\PC Optimizer Pro Idle.job
Successfully deleted: [File] C:\Windows\Tasks\PC Optimizer Pro Scan.job
Successfully deleted: [File] C:\Windows\Tasks\PC Optimizer Pro startups.job
Successfully deleted: [File] C:\Windows\Tasks\PC Optimizer Pro Updates.job
Successfully deleted: [File] C:\Windows\prefetch\DRIVERSUPPORT.EXE-2CA34413.pf
Successfully deleted: [File] C:\Windows\prefetch\DRIVERSUPPORT.EXE-403981D4.pf



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pc optimizer pro"
Failed to delete: [Folder] "C:\Users\copas\AppData\Roaming\search protection"
Successfully deleted: [Folder] "C:\Users\copas\appdata\locallow\yahoocouponaddon"
Successfully deleted: [Folder] "C:\Users\copas\Local Settings\Application Data\pc_drivers_headquarters"
Successfully deleted: [Folder] "C:\Users\copas\Local Settings\Application Data\stormwatch"
Successfully deleted: [Folder] "C:\Users\copas\Local Settings\Application Data\visi_coupon"
Successfully deleted: [Folder] "C:\Users\copas\Local Settings\Application Data\weather_protector_llc"
Successfully deleted: [Folder] "C:\Program Files\pc optimizer pro"
Failed to delete: [Folder] "C:\Program Files\stormwatch"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\pc optimizer pro"
Successfully deleted: [Folder] "C:\Users\copas\AppData\Roaming\microsoft\windows\start menu\programs\stormwatch"



~~~ FireFox

Successfully deleted: [File] C:\Users\copas\AppData\Roaming\mozilla\firefox\profiles\ww7120\user.js
Emptied folder: C:\Users\copas\AppData\Roaming\mozilla\firefox\profiles\ww7120\minidumps [11 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 12/12/2014 at 16:38:06.31
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

copas

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Re: Help! I have lost control of my computer.
« Reply #4 on: December 13, 2014, 10:39:16 AM »
 Plauged by 'Jump9.com' 

Results of screen317's Security Check version 0.99.93 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Microsoft Security Essentials   
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 CCleaner     
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player    15.0.0.246 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (34.0.5)
 Google Chrome 35.0.1916.114 Google Chrome out of date! 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Converter Free Online ConverterFreeOnlineUpdt.exe   
 Converter Free Online Taskbar.exe   
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 3 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````[/u]

SuperDave

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Re: Help! I have lost control of my computer.
« Reply #5 on: December 13, 2014, 12:29:01 PM »
Quote
Plauged by 'Jump9.com'
What does this mean?

Update your Adobe Reader. get.adobe.com/reader.

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.

*****************************************
You will need to defrag your hard drive soon. Do not defrag is your drive is a SSD. (SSD means Solid State Drive.)

I didn't see the MBAM and AdwCleaner logs. Were you able to run them?

Windows 8 and Windows 10 dual boot with two SSD's

copas

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Re: Help! I have lost control of my computer.
« Reply #6 on: December 13, 2014, 01:49:41 PM »
jump 9.com loads it's self and takes me over with all manner of ads.
I have to manually close ads like crazy to type this.

I guess the logs didn't make it.

I can access computer hope by being persistant.

Keep up the good work!

# AdwCleaner v4.105 - Report created 11/12/2014 at 21:02:00
# Updated 08/12/2014 by Xplode
# Database : 2014-12-08.2 [Live]
# Operating System : Windows Vista (TM) Ultimate Service Pack 2 (32 bits)
# Username : copas - COPAS-PC
# Running from : H:\adwcleaner_4.105(1).exe
# Option : Clean

***** [ Services ] *****

Service Deleted : RadioRage_4jService
  • Service Deleted : Update Hold Page
  • Service Deleted : Util Hold Page
  • Service Deleted : {078ad437-dc9f-4228-9edb-b3d1c0246ff8}Gt


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Uniblue
Folder Deleted : C:\ProgramData\Driver Support
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Driver Support
Folder Deleted : C:\Program Files\File Type Helper
Folder Deleted : C:\Program Files\PC Optimizer Pro
Folder Deleted : C:\Program Files\RadioRage_4j
Folder Deleted : C:\Program Files\Driver Support
Folder Deleted : C:\Program Files\iWin.com Games
Folder Deleted : C:\Program Files\Hold Page
Folder Deleted : C:\Users\copas\AppData\Local\Temp\Hold Page
Folder Deleted : C:\Users\copas\AppData\Local\iac
Folder Deleted : C:\Users\copas\AppData\Local\RadioRage_4j
Folder Deleted : C:\Users\copas\AppData\Local\Driver Support
Folder Deleted : C:\Users\copas\AppData\Local\System_Alerts_LLC
Folder Deleted : C:\Users\copas\AppData\Local\DesktopTemperature
Folder Deleted : C:\Users\copas\AppData\LocalLow\RadioRage_4j
Folder Deleted : C:\Users\copas\AppData\LocalLow\YahooCouponAddOn
Folder Deleted : C:\Users\copas\AppData\Roaming\KeepMySettingsX
Folder Deleted : C:\Users\copas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support
Folder Deleted : C:\Users\copas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Desktop Temperature
Folder Deleted : C:\Users\copas\Documents\smart pc cleaner
Folder Deleted : C:\Users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Folder Deleted : C:\Users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\Extensions\4jffxtbr@RadioRage_4j.com
File Deleted : C:\Windows\Reimage.ini
File Deleted : C:\Windows\system32\drivers\{078ad437-dc9f-4228-9edb-b3d1c0246ff8}Gt.sys
File Deleted : C:\Users\copas\AppData\Local\Temp\ReimageRepair.exe
File Deleted : C:\Users\copas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Desktop Temperature Monitor.lnk
File Deleted : C:\Users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\searchplugins\ask-web-search.xml
File Deleted : C:\Users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\user.js
File Deleted : C:\Users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\searchplugins\Vosteran.xml

***** [ Scheduled Tasks ] *****

Task Deleted : Driver Support-RTMRules
Task Deleted : Driver Support-RTMScan
Task Deleted : Driver Support-RTMScanRunOnce
Task Deleted : Driver Support-RTMUpdater

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\cfffenfdjeibfomfbppoljahojkbbobb
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cfffenfdjeibfomfbppoljahojkbbobb
Key Deleted : HKLM\SOFTWARE\Classes\driverscanner
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.FeedManager
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.FeedManager.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.HTMLMenu
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.HTMLMenu.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.HTMLPanel
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.HTMLPanel.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.MultipleButton
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.MultipleButton.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.PseudoTransparentPlugin
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.PseudoTransparentPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ScriptButton
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ScriptButton.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.SettingsPlugin
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.SettingsPlugin.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ThirdPartyInstaller
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ThirdPartyInstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ToolbarProtector
Key Deleted : HKLM\SOFTWARE\Classes\RadioRage_4j.ToolbarProtector.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [RadioRage EPM Support]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@RadioRage_4j.com/Plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\iedll.dll
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Paths\DesktopTemperature.exe
Key Deleted : HKCU\Software\Mozilla\Extends
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Update Hold Page
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Util Hold Page
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10273591-D084-4328-A7D0-49E051FCDE7B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11D4B723-18CA-48C6-BA13-965488F19A70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{53855564-CF81-410C-9C1C-321C7E067816}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{581C7D7D-F809-4E03-A631-74C069D5F04A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60B34F47-3FDD-46F8-AB6C-AAABEA55C3D6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6562E272-88E1-4DFF-8FF8-FE1A05323D36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{68122F44-3A4A-4EDB-B28F-0C0E07F89BD0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9638B7D6-11F5-4406-B387-327642A11FFB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D740AD89-BAF4-47D5-9B5E-343D30F07A7A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E23760BE-23A3-4CEF-9304-66AF079F53DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E6AD866F-EA06-476A-8432-ED943683FAB1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ECEF0D95-32FA-48D3-8A2D-D6453B5B7361}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F69FE1BE-09C3-460C-AC89-8CCD9D3DF1CC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F706E19B-6C14-4272-BA98-2F16636A898D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C14185E-4DE6-4A79-985B-19F23FD1E638}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A25AA6E2-1CDE-4D0F-A5D4-4898D7FB3C86}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A5C9CB1C-1C0A-45A2-81CC-1DD342D0A478}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4613B1C1-FBC0-43C3-A4B9-B1D6CD360BB3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{0978C5FA-83C0-4118-A54F-99DACCEECB8C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1FDAD7F1-B87C-4E79-9150-DE235FF80B3A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{395C94B1-59E6-4C65-8AF2-0F6763BC70A6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A50E810-71EB-43A8-A665-19ED8CCD1630}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4DD9EB5D-8657-4856-A804-535841B09D73}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{569A9014-22E3-4F11-A243-CA4E3D95ADED}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{597494DA-C59F-4EDF-B2D1-CE137E2DB9E4}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{5E5E0B49-1A81-4ACC-BD6B-FF5F4EFEF01A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B872D222-3F52-4CD9-A4BE-9D69EE4F293D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D0E90465-CF35-480D-B520-E1E3BDE802F5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{180bd92c-7ec0-4cf9-9329-7cea0405b796}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C14185E-4DE6-4A79-985B-19F23FD1E638}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3C35AD63-AF1D-4E21-B484-B6651A8EFCF9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C14185E-4DE6-4A79-985B-19F23FD1E638}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6C14185E-4DE6-4A79-985B-19F23FD1E638}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{581C7D7D-F809-4E03-A631-74C069D5F04A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{60B34F47-3FDD-46F8-AB6C-AAABEA55C3D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{68122F44-3A4A-4EDB-B28F-0C0E07F89BD0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9638B7D6-11F5-4406-B387-327642A11FFB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F706E19B-6C14-4272-BA98-2F16636A898D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{53855564-CF81-410C-9C1C-321C7E067816}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{3C35AD63-AF1D-4E21-B484-B6651A8EFCF9}]
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{110a9ea2-8810-4c04-b916-cfd4e9427fec}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{500C139A-1F72-42B9-ADC3-D7BE06BBD0F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{110a9ea2-8810-4c04-b916-cfd4e9427fec}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\pc optimizer pro
Key Deleted : HKCU\Software\RadioRage_4j
Key Deleted : HKCU\Software\spd
Key Deleted : HKCU\Software\Reimage
Key Deleted : HKCU\Software\DriverSupport
Key Deleted : HKCU\Software\Vosteran Browser
Key Deleted : HKCU\Software\Define Ext
Key Deleted : HKCU\Software\Hold Page
Key Deleted : HKCU\Software\DesktopTemperature
Key Deleted : HKCU\Software\AppDataLow\Software\RadioRage_4j
Key Deleted : HKLM\SOFTWARE\InstallIQ
Key Deleted : HKLM\SOFTWARE\RadioRage_4j
Key Deleted : HKLM\SOFTWARE\Uniblue
Key Deleted : HKLM\SOFTWARE\Reimage
Key Deleted : HKLM\SOFTWARE\Define Ext
Key Deleted : HKLM\SOFTWARE\Hold Page
Key Deleted : HKLM\SOFTWARE\{F2E9660B-98AF-42c0-8258-9CDDF07BF95D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\DriverSupport
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Define Ext
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Desktop Temperature Monitor
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RadioRage_4jbar Uninstall Firefox
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Hold Page
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DriverSupport
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{2C5927BD-3F65-4207-8FB5-8EDF638A3511}_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Define Ext
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Hold Page
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Desktop Temperature Monitor

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16592

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v34.0.5 (x86 en-US)

[ww7120\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine", "Vosteran");
[ww7120\prefs.js] - Line Deleted : user_pref("browser.startup.homepage", "hxxp://Vosteran.com/?f=1&a=vst_adknowledgepub_14_50_ie&cd=2XzuyEtN2Y1L1QzutDtDtC0C0CtDtD0C0ByB0ByCzztDzz0AtN0D0Tzu0StCtDyByDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1CzutCy[...]
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.hmpgUrl", "hxxp://Vosteran.com/?f=1&a=vst_adknowledgepub_14_50_ie&cd=2XzuyEtN2Y1L1QzutDtDtC0C0CtDtD0C0ByB0ByCzztDzz0AtN0D0Tzu0StCtDyByDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1Cz[...]
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.newTabUrl", "hxxp://Vosteran.com/?f=2&a=vst_adknowledgepub_14_50_ie&cd=2XzuyEtN2Y1L1QzutDtDtC0C0CtDtD0C0ByB0ByCzztDzz0AtN0D0Tzu0StCtDyByDtN1L2XzutAtFyCtFtCtDtFtCtDtN1L1[...]
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.prtnrId", "WSE_Vosteran");
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.srchPrvdr", "Vosteran");
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.tlbrSrchUrl", "hxxp://Vosteran.com/?f=3&a=vst_adknowledgepub_14_50_ie&cd=2XzuyEtN2Y1L1QzutDtDtC0C0CtDtD0C0ByB0ByCzztDzz0AtN0D0Tzu0StCtDyByDtN1L2XzutAtFyCtFtCtDtFtCtDtN1[...]
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.toolbar.mindspark.hp.enabled", false);
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.toolbar.mindspark.hp.enabled .guid", "");
[ww7120\prefs.js] - Line Deleted : user_pref("extensions.toolbar.mindspark.lastInstal led", "[email protected]");

-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [16135 octets] - [11/12/2014 20:59:01]
AdwCleaner[S0].txt - [14666 octets] - [11/12/2014 21:02:00]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14727 octets] ##########

copas

    Topic Starter


    Intermediate
  • Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows Vista
Re: Help! I have lost control of my computer.
« Reply #7 on: December 13, 2014, 03:02:30 PM »
DAVE,
I have never seen a computer so crazy as this one. It went from being a stable and pleasant machine to a real bear in an instant.
I can't describe all the things it is doing, all without an input from me.
Even computer hope is so littered with ads I have to close more than I type to keep up.
I have run Malware Bytes several times and it returned 'no malware found.'
Jware removal has ran several times with similar results. Did you get any of those logs?
The program that deletes programs and replaces them with good ones appears sometime and takes control. I have never downloaded it.
Something called jump9.come and takes over and opens all manner of pages, then I see a redirect in the command line!

I guess you have heard all this before.
The bright side is that I have you to help me along.
The first pass with Malware Bytes made it possible for me to get on so I will repeat the steps you outlined again.
Can't get the Norton uninstaller to work...my bad?

Should I purchase, PC Matic?

Always in your debt and standing by!

Copas

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: Help! I have lost control of my computer.
« Reply #8 on: December 14, 2014, 11:52:53 AM »
Quote
I can't describe all the things it is doing, all without an input from me.
Physically disconnect your computer from the internet and see what happens.
Quote
Should I purchase, PC Matic?
I have never heard of it but don't trust or use any Registry Cleaner.

Download Combofix from any of the links below, and save it to your DESKTOP
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.
  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:


Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.
Windows 8 and Windows 10 dual boot with two SSD's

copas

    Topic Starter


    Intermediate
  • Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows Vista
Re: Help! I have lost control of my computer.
« Reply #9 on: December 14, 2014, 02:17:18 PM »
Now on my 'backup copy' of windows.
One of the scans I ran 'seems to have' maladjusted the copy of IE9 I am useing. Can't access the net with origional.
Something prevents my editing Internet Options and it keeps trying to go to a proxy server.
Question? Does Restore change Internet Explorer settings?

I am trying to fix this difficulty before I try ConboFix.

Wish me Luck,
Copas

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: Help! I have lost control of my computer.
« Reply #10 on: December 14, 2014, 03:54:33 PM »
Quote
Now on my 'backup copy' of windows.
What does this mean? Please explain.
Quote
One of the scans I ran 'seems to have' maladjusted the copy of IE9 I am useing. Can't access the net with origional.
None of my scanners will do that. Original what?
Quote
Does Restore change Internet Explorer settings?
Yes, I believe it does.
Windows 8 and Windows 10 dual boot with two SSD's

copas

    Topic Starter


    Intermediate
  • Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows Vista
Re: Help! I have lost control of my computer.
« Reply #11 on: December 15, 2014, 07:23:34 AM »
I have two copies of windows Vista on this machine. They are as alike as I can make them.
I call the first one 'origional' the other 'backup'.

Now my origional can't access the net.
I tried to remove IE and intended to replace it with a fresh copy.(?)

Somehow I failed to get IE totally removed

Befuddled?

copas

    Topic Starter


    Intermediate
  • Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows Vista
Re: Help! I have lost control of my computer.
« Reply #12 on: December 15, 2014, 11:59:00 AM »
Dave: That ComboFix is one cool program!

ComboFix 14-12-14.01 - copas 12/15/2014  12:58:37.1.2 - x86
Microsoft® Windows Vista™ Ultimate   6.0.6002.2.1252.1.1033.18.2037.1197 [GMT -5:00]
Running from: c:\users\copas\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3J7KCZ0D\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\msdownld.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2014-11-15 to 2014-12-15  )))))))))))))))))))))))))))))))
.
.
2014-12-15 18:05 . 2014-12-15 18:05   --------   d-----w-   c:\users\Default\AppData\Local\temp
2014-12-15 18:05 . 2014-12-15 18:05   --------   d-----w-   c:\users\shazam\AppData\Local\temp
2014-12-15 17:17 . 2014-12-15 17:17   39464   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9F265E4F-7714-465B-B239-7EBEEFB7B8A9}\MpKslde268080.sys
2014-12-15 00:08 . 2006-11-02 08:55   39936   ----a-w-   c:\windows\system32\drivers\bthmodem.sys
2014-12-14 20:29 . 2014-11-02 04:17   8941456   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9F265E4F-7714-465B-B239-7EBEEFB7B8A9}\mpengine.dll
2014-12-14 20:28 . 2014-12-14 20:28   --------   d-----w-   c:\program files\Max Uninstaller
2014-12-14 20:24 . 2014-12-14 20:24   --------   d-----w-   c:\programdata\Ascentive
2014-12-13 21:18 . 2014-12-15 17:11   --------   d-----w-   c:\users\copas\AppData\Local\StormWatch
2014-12-13 19:03 . 2014-11-02 04:17   8941456   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-12-13 04:21 . 2009-07-14 17:45   38480   ----a-w-   c:\windows\system32\drivers\WdfLdr.sys
2014-12-13 04:21 . 2009-07-14 17:45   445008   ----a-w-   c:\windows\system32\drivers\Wdf01000.sys
2014-12-13 04:15 . 2014-12-13 04:15   --------   d-----w-   c:\users\copas\AppData\Roaming\ParetoLogic
2014-12-13 04:15 . 2014-12-13 14:08   --------   d-----w-   c:\programdata\ParetoLogic
2014-12-12 20:26 . 2014-12-12 21:36   --------   d-----w-   c:\program files\StormWatch
2014-12-12 19:17 . 2014-11-17 07:08   8941456   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{B7FDEA14-4564-44BD-A0B6-7B95EDF1101B}\mpengine.dll
2014-12-12 01:58 . 2014-12-12 19:45   --------   d-----w-   C:\AdwCleaner
2014-12-11 20:38 . 2014-12-11 20:38   --------   d-----w-   c:\users\copas\AppData\Roaming\0A1Q1J1G1F2W1I1P1Q1N1P0P2Y1S
2014-12-11 20:37 . 2014-12-11 20:39   --------   d-----w-   c:\programdata\Unchecky
2014-12-09 20:26 . 2014-12-09 20:26   775968   ----a-w-   C:\TRANSLATE
2014-11-30 01:22 . 2014-11-30 01:22   --------   d-----w-   c:\program files\Converter Free Online
2014-11-25 16:19 . 2014-11-25 16:19   --------   d-----w-   c:\users\copas\AppData\Local\Deployment
2014-11-22 14:52 . 2014-12-13 03:35   113880   ----a-w-   c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-11-21 20:53 . 2014-11-21 20:53   --------   d-----w-   c:\users\copas\AppData\Roaming\PDManager
2014-11-21 20:52 . 2014-11-21 20:53   --------   d-----w-   c:\program files\PremierDownloadManager
2014-11-21 20:52 . 2014-11-21 20:52   --------   d-----w-   c:\program files\Mindspark
2014-11-18 20:26 . 2014-11-18 20:26   387584   ----a-w-   c:\program files\Internet Explorer\jsdbgui.dll
2014-11-18 20:26 . 2014-11-18 20:26   22528   ----a-w-   c:\program files\Internet Explorer\ExtExport.exe
2014-11-18 20:23 . 2014-11-18 20:23   369664   ----a-w-   c:\windows\system32\WMPhoto.dll
2014-11-18 20:23 . 2014-11-18 20:23   252928   ----a-w-   c:\windows\system32\dxdiag.exe
2014-11-18 20:23 . 2014-11-18 20:23   195584   ----a-w-   c:\windows\system32\dxdiagn.dll
2014-11-18 20:23 . 2014-11-18 20:23   519680   ----a-w-   c:\windows\system32\d3d11.dll
2014-11-18 20:22 . 2014-11-18 20:22   974848   ----a-w-   c:\windows\system32\WindowsCodecs.dll
2014-11-18 20:22 . 2014-11-18 20:22   321024   ----a-w-   c:\windows\system32\PhotoMetadataHandler.dll
2014-11-18 20:22 . 2014-11-18 20:22   189440   ----a-w-   c:\windows\system32\WindowsCodecsExt.dll
2014-11-18 15:27 . 2014-12-13 14:12   --------   d-----w-   c:\programdata\Norton
2014-11-18 02:30 . 2014-11-18 02:30   --------   d-----w-   c:\windows\system32\Adobe
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-12-10 20:20 . 2014-08-24 11:18   71344   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2014-12-10 20:20 . 2014-08-24 11:18   701104   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2014-12-10 20:20 . 2014-11-13 16:40   3981488   ----a-w-   c:\windows\system32\FlashPlayerInstaller.exe
2014-11-25 21:26 . 2014-01-21 22:08   13464   ----a-w-   c:\windows\system32\drivers\SWDUMon.sys
2014-11-24 19:04 . 2010-01-21 18:07   229000   ------w-   c:\windows\system32\MpSigStub.exe
2014-11-18 20:23 . 2014-11-18 20:23   4096   ----a-w-   c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui
2014-09-29 12:12 . 2006-11-02 10:32   101888   ----a-w-   c:\windows\system32\ifxcardm.dll
2014-09-29 12:12 . 2006-11-02 10:32   82432   ----a-w-   c:\windows\system32\axaltocm.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{4d687bc7-7f1a-472c-bf8e-9af6d7b17ac8}"= "c:\program files\PremierDownloadManager_ag\bar\1.bin\agSrcAs.dll" [2014-11-21 144968]
.
[HKEY_CLASSES_ROOT\clsid\{4d687bc7-7f1a-472c-bf8e-9af6d7b17ac8}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{C37441D1-E3E2-4733-BA49-FB8C35629E5B}]
2014-09-03 00:41   116856   ----a-w-   c:\program files\Converter Free Online\ConverterFreeOnline.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"CFO"="c:\program files\Converter Free Online\Taskbar.exe" [2014-09-03 56952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"WPCUMI"="c:\windows\system32\WpcUmi.exe" [2006-11-02 176128]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2014-08-22 974432]
"PremierDownloadManager EPM Support"="c:\progra~1\PREMIE~2\bar\1.bin\agmedint.exe" [2014-11-21 12872]
"PremierDownloadManager AppIntegrator 32-bit"="c:\progra~1\PREMIE~2\bar\1.bin\AppIntegrator.exe" [2014-11-21 229960]
.
c:\users\copas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
StormWatchApp.lnk - c:\program files\StormWatch\StormWatchApp.exe [2014-11-25 1465880]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-1-3 210520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLDE268080
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt   REG_MULTI_SZ      hpqcxs08
LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
bthsvcs   REG_MULTI_SZ      BthServ
.
Contents of the 'Scheduled Tasks' folder
.
2014-12-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-08-24 20:20]
.
2014-12-14 c:\windows\Tasks\SparkTrust Registration3.job
- c:\program files\Common Files\SparkTrust\UUS3\UUS3.dll [2014-07-31 19:03]
.
2014-09-13 c:\windows\Tasks\SparkTrust Update Version3.job
- c:\program files\common files\sparktrust\uus3\Update3.exe [2014-07-31 19:03]
.
2014-09-13 c:\windows\Tasks\SparkTrust Update Version3_triggeronce.job
- c:\program files\common files\sparktrust\uus3\Update3.exe [2014-07-31 19:03]
.
.
------- Supplementary Scan -------
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uStart Page = about:blank
mStart Page = hxxp://www.msn.com
uInternet Settings,ProxyOverride = <-loopback>
uInternet Settings,ProxyServer = http=127.0.0.1:8000;https=127.0.0.1:8000
Trusted Zone: 53.com\www
Trusted Zone: ameritrade.com\invest
Trusted Zone: ameritrade.com\wwws
Trusted Zone: invest.ameritrade,com
TCP: DhcpNameServer = 192.168.254.254
TCP: Interfaces\{F02D0C1F-C54C-48E4-A1C0-203953295298}: NameServer = 74.40.74.40 74.40.74.41
FF - ProfilePath - c:\users\copas\AppData\Roaming\Mozilla\Firefox\Profiles\ww7120\
FF - prefs.js: browser.search.selectedEngine - Yahoo!
FF - prefs.js: browser.startup.homepage - hxxps://search.yahoo.com/yhs/web?hspart=w3i&hsimp=yhs-syctransfer&type=W3i_SP,205,0_0,StartPage,20141250,20031,0,18,0
FF - prefs.js: keyword.URL - hxxps://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=238417&p=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
Toolbar-Locked - (no file)
WebBrowser-{BFE58E25-3812-42A3-B11E-32A41C61E278} - (no file)
HKCU-Run-SlimCleaner Plus - c:\program files\SlimCleaner Plus\SlimCleanerPlus.exe
HKLM-Run-egui - c:\program files\ESET\ESET Smart Security\egui.exe
HKLM-Run-RadioRage AppIntegrator 32-bit - c:\progra~1\RADIOR~2\bar\1.bin\AppIntegrator.exe
HKLM-Run-PremierDownloadManager Search Scope Monitor - c:\progra~1\PREMIE~2\bar\1.bin\agsrchmn.exe
c:\users\copas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\StormWatch.lnk - c:\program files\StormWatch\StormWatch.exe /restart
AddRemove-Jewel Quest - c:\program files\iWin.com Games\Jewel Quest\Uninstall.exe
AddRemove-Mah Jong Quest - c:\program files\iWin.com Games\Mah Jong Quest\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-12-15 13:05
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
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**************************************************************************
.
Completion time: 2014-12-15  13:09:13
ComboFix-quarantined-files.txt  2014-12-15 18:09
.
Pre-Run: 418,038,009,856 bytes free
Post-Run: 419,098,071,040 bytes free
.
- - End Of File - - E36B9C971C646C8D9CBD06963BCF5DEE
5C616939100B85E558DA92B899A0FC36

SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: Help! I have lost control of my computer.
« Reply #13 on: December 15, 2014, 01:10:56 PM »
Quote
Somehow I failed to get IE totally removed
You can try removing and re-installing IE by clicking on Start Access and Defaults, Click on Add/Remove Windows Components. Do this to remove IE and then do it again to re-install it.
Windows 8 and Windows 10 dual boot with two SSD's

copas

    Topic Starter


    Intermediate
  • Thanked: 1
    • Yes
  • Experience: Familiar
  • OS: Windows Vista
Re: Help! I have lost control of my computer.
« Reply #14 on: December 15, 2014, 06:54:59 PM »
Dave: Finally I see a bit of light. I discovered that 'somehow' several of my computyer's settings had been changed. I changed them back.
The many flash ads have abated.
My computer behaves like it's old self.
I can never thank you eniugh!

Eternally Vigilant