1) The only driver that was recently updated was by Driver Booster on 5/19/2015 and the update
was to "Realtek High Definition Audio".
2) Windows Update is only set to install critical updates. I don't update the optional updates.
3) There has been more BSOD in the past. These are the ones that I have received:
==================================================
Dump File : 052115-37440-01.dmp
Crash Time : 5/21/2015 11:02:28 AM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009bf180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18839 (win7sp1_gdr.150427-0707)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\052115-37440-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 287,096
Dump File Time : 5/21/2015 11:09:26 AM
==================================================
==================================================
Dump File : 052915-39639-01.dmp
Crash Time : 5/29/2015 1:40:22 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000000a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016456f0
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+446f0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\052915-39639-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 287,288
Dump File Time : 5/29/2015 1:43:17 PM
==================================================
==================================================
Dump File : 053015-43805-01.dmp
Crash Time : 5/30/2015 1:10:52 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`0000000a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016456f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18839 (win7sp1_gdr.150427-0707)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\053015-43805-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 286,200
Dump File Time : 5/30/2015 1:13:17 PM
==================================================
ALSO I RAN THE JUNK REMOVAL TOOL THAT I HAVE USED IN THE PAST TO GET RID OF MALWARE.
I RAN IT ON 5/25/2015 AND AGAIN ON 5/29/2015 BEFORE DECIDING TO COME BACK TO THE
FORUM THIS TIME. THIS IS THE REPORTS IT HAS GIVEN ME:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 7 Home Premium x64
Ran by Pam on Mon 05/25/2015 at 14:42:57.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
~~~ Files
~~~ Folders
~~~ FireFox
Successfully deleted the following from C:\Users\Pam\AppData\Roaming\mozilla\firefox
\profiles\5200bplx.default-1391973213089\prefs.js
user_pref("extensions.iobitascsurfingprotection@iobit.com.install-event-fired", true);
user_pref("extensions.xpiState", "{\"app-profile\":{\"
[email protected]\":
{\"d\":\"C:\\\\Users\\\\Pam\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles
Emptied folder: C:\Users\Pam\AppData\Roaming\mozilla\firefox\profiles\5200bplx.default-
1391973213089\minidumps [5 files]
~~~ Chrome
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome
\Extensions\bopakagnckmlgajfccecajhnimjiiedh
~~~ Event Viewer Logs were cleared
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 05/25/2015 at 14:48:34.10
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.8.4 (05.29.2015:1)
OS: Windows 7 Home Premium x64
Ran by Pam on Fri 05/29/2015 at 14:01:47.91
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Tasks
Failed to delete: [Task] C:\windows\tasks\ImCleanDisabled
Successfully deleted: [Task] C:\windows\system32\tasks\Driver Booster Scan
Successfully deleted: [Task] C:\windows\system32\tasks\Driver Booster SkipUAC (Pam)
Successfully deleted: [Task] C:\windows\system32\tasks\Driver Booster Update
Successfully deleted: [Task] C:\windows\system32\tasks\SmartDefrag4_Startup
Successfully deleted: [Task] C:\windows\system32\tasks\Uninstaller_SkipUac_Administrator
Successfully deleted: [Task] C:\windows\system32\tasks\Uninstaller_SkipUac_Pam
Successfully deleted: [Task] C:\windows\tasks\Driver Booster Scan.job
Successfully deleted: [Task] C:\windows\tasks\Driver Booster SkipUAC (Pam).job
Successfully deleted: [Task] C:\windows\tasks\Driver Booster Update.job
~~~ Registry Values
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\Search\\SearchAssistant
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
\Eventlog\Application\Update Hold Page
~~~ Files
Successfully deleted: [File] C:\windows\syswow64\sho1A35.tmp
Successfully deleted: [File] C:\windows\syswow64\sho4245.tmp
Successfully deleted: [File] C:\windows\syswow64\sho4398.tmp
Successfully deleted: [File] C:\windows\syswow64\sho602B.tmp
Successfully deleted: [File] C:\windows\syswow64\sho74CE.tmp
Successfully deleted: [File] C:\windows\syswow64\sho8117.tmp
Successfully deleted: [File] C:\windows\syswow64\sho93FA.tmp
Successfully deleted: [File] C:\windows\syswow64\shoBA24.tmp
Successfully deleted: [File] C:\windows\syswow64\shoBA32.tmp
Successfully deleted: [File] C:\windows\syswow64\shoC457.tmp
Successfully deleted: [File] C:\windows\syswow64\shoD245.tmp
Successfully deleted: [File] C:\windows\syswow64\shoD752.tmp
Successfully deleted: [File] C:\windows\syswow64\shoDBB8.tmp
Successfully deleted: [File] C:\windows\syswow64\shoF5CD.tmp
~~~ Folders
Successfully deleted: [Folder] C:\ProgramData\microsoft\windows\start menu\programs\driver
booster 2
Successfully deleted: [Folder] C:\ProgramData\productdata
Successfully deleted: [Folder] C:\Users\Pam\AppData\Roaming\productdata
~~~ FireFox
Successfully deleted the following from C:\Users\Pam\AppData\Roaming\mozilla\firefox
\profiles\5200bplx.default-1391973213089\prefs.js
user_pref(extensions.iobitascsurfingprotection@iobit.com.install-event-fired, true);
user_pref(extensions.xpiState, {\app-profile\:{\
[email protected]\:{\d\:\C:\
\\\Users\\\\Pam\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles
~~~ Chrome
[C:\Users\Pam\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search
provider reset
[C:\Users\Pam\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions
Deleted:
[C:\Users\Pam\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default
search provider reset
[C:\Users\Pam\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] -
Extensions Deleted:
[
oilkkkefbalmbfppgjmgjoefbclebkce
]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 05/29/2015 at 14:06:34.60
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
4) As far as burning CD's or using .iso burning utilities, I have no idea how to do any of that. You
kind of lost me after #3.