Your ISP people hired janitors for technicians. (No offense toward Janitors.)
Two routers? One at the end of a long cable?
Yes, people do it all the time. Here are the general rules.
First: Both routers must uise different local IP numbers. Otherwise lyou could not change the settings on either if they both were on the same number.
Second: the assignments of CPD must be delegated. This is a little more involved. Simple way is to just have the first router do the DHCP and the second will not do it.
Disable DHCP on second router. Here are local IP numbers I often use.
192.168.0.1 The first router, the one that has the Internet Modem.
192.168.0.2 The second router at the end of the long Ethernet cable.
Other address combinations are suitable. Bother routers can be in the same sub net. That means the the first three number blocsks are the same, only the fourth differs. To set it up the first time you have to plug the second router into a computer and change the local IP number. And turn off the router power for a few seconds to let it initialize again. And don't forget you changed the IP.
Also, you plug the cable into a LAN port. The router is no working as a AP (Access Point) It gives accesses to the LAN but does not assign the addresses.
To set up the second wireless, you the address of the second router, the AP. Use a different channel if you like. That may help improve speed.
Come back here if you need more help.
EDIT: This is how I get the the second router the first time:
http://192.168.0.1
After I change the local IP I must now on use:
http://192.168.0.2