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Author Topic: Network drivers  (Read 15704 times)

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Allan

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Re: Network drivers
« Reply #15 on: October 06, 2016, 12:40:52 PM »
No, if it was a clean install it wouldn't matter. But you need to make sure the Acer drivers are W7 compatible. Assuming they are it should be a straightforward process. You can download the correct chipset drivers from the Acer site to any computer, transfer them to your computer (usb drive, cd, whatever). Then they should self install when you double-click them.

Do they seem to install properly (you would see a full install routine run on the screen)?

SuperDave

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Re: Network drivers
« Reply #16 on: October 06, 2016, 06:52:07 PM »
The Chipset drivers installed with no problem but the only network drivers I can find on Acer are Atheros and Broadcom for Windows 8 and 8.1. There are no drivers for Win 7.  I downloaded them to the laptop and put them on the desktop and also in a folder on the C drive. When I try to upgrade the device drivers and browse the desktop it doesn't see the drivers and also when I browse the folder I created.
Windows 8 and Windows 10 dual boot with two SSD's

Allan

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Re: Network drivers
« Reply #17 on: October 07, 2016, 05:22:05 AM »
Dave - I'm a little confused. You said there was no change in what Device Manager shows as "exceptions" (in post # 7 & 12 above). If it still shows that Ethernet controller
Network controller, PCI controller, SM bus controller in yellow or red, the chipset driver did not install. First things first - are any of those items now normal? It is likely the chipset driver will enable all of the missing functions with the possible exception of the Ethernet controller.

Second, while W7 and W8 are relatively similar, there is no guaranty that W8 drivers will work for W7 (most, but not ALL do). You need to check with Acer to see if their drivers are compatible with Windows 7.

Third, the correct way to install drivers you download is by running the .exe file, not by having Device Manager search for them (unless those are the specific instructions included with the driver).

What is the model of the laptop?

SuperDave

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Re: Network drivers
« Reply #18 on: October 07, 2016, 10:12:46 AM »
Quote
the chipset driver did not install. First things first - are any of those items now normal? It is likely the chipset driver will enable all of the missing functions with the possible exception of the Ethernet controller.
It appeared to be installed properly. I'm thinking there is a problem with the drivers I'm trying to install. When I go to Acer, Drivers and put in the laptop model I see only the drivers for Win 9 and 9.1. Since I installed Windows 7 on this computer I will probably need the drivers for Win 7. I'm going to try finding the drivers for an older model with Windows 7 and see what happens.
Quote
What is the model of the laptop?
Acer Aspire E1-510
Windows 8 and Windows 10 dual boot with two SSD's

Allan

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SuperDave

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Re: Network drivers
« Reply #20 on: October 07, 2016, 07:15:16 PM »
I found some drivers for Win 7 and installed them but no changes. I'm going to try that link to see what happens.
Windows 8 and Windows 10 dual boot with two SSD's

SuperDave

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Re: Network drivers
« Reply #21 on: October 08, 2016, 04:53:53 PM »
I installed the drivers from that link and now there are only three yellow icons in Device Manager. The only drivers that were installed were for Realtek Card reader.
Windows 8 and Windows 10 dual boot with two SSD's

SuperDave

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Re: Network drivers
« Reply #22 on: October 08, 2016, 05:51:00 PM »
I forgot to mention that the PCI driver did not install.
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Allan

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Re: Network drivers
« Reply #23 on: October 09, 2016, 04:31:16 AM »
So you tried downloading and installing the chipset driver, pci driver, lan driver, etc listed in that link and they did not install? I'm not sure what to say Dave. If the drivers are not installing they are either the wrong drivers, it's a funky Windows install, or there is something wrong with the way they are being installed. Have you tried Acer Customer Support (1 (866) 695-2237)? The Network controller, PCI controller, SM bus controller should all be part of the chipset drivers.

SuperDave

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Re: Network drivers
« Reply #24 on: October 09, 2016, 01:04:36 PM »
It appears to be installing but at one point I get the message that the PCI drivers did not install. All the different drivers are supposed to be included in the zipped file. I downloaded another set of drivers for a different model of laptop and it cured the SM bus controller but the others remain the same. Perhaps, I'll give them a call.
Windows 8 and Windows 10 dual boot with two SSD's

SuperDave

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Re: Network drivers
« Reply #25 on: October 09, 2016, 06:33:09 PM »
I installed some other drivers for Windows 8 I found on the Acer site and there is only one yellow icon on Ethernet controller.
Windows 8 and Windows 10 dual boot with two SSD's

patio

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Re: Network drivers
« Reply #26 on: October 09, 2016, 06:36:52 PM »
Thats seperate from the chipset Dave...You sayin smbus pci etc all dont show Yellow ??s anymore ? ?

The ethernet driver will be listed as LAN/WLAN driver at the site...
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Allan

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Re: Network drivers
« Reply #27 on: October 10, 2016, 05:40:10 AM »
That's great Dave. As patio said, the LAN Driver (listed in the link I posted) "should" take care of the Ethernet exception.

SuperDave

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Re: Network drivers
« Reply #28 on: October 19, 2016, 10:25:49 AM »
Just an update. I download and installed the drivers provided in that link and was able to get on the internet wirelessly but the Ethernet controller was not working. I fixed that but now I can't get the Network controller to work. I have to hard-wire the laptop to get on-line.
Windows 8 and Windows 10 dual boot with two SSD's

patio

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Re: Network drivers
« Reply #29 on: October 19, 2016, 10:34:57 AM »
Still have yellow !!'s in control panel ? ?
Does the link show more than 1 LAN driver ? ?

If si DLoad and install the 2nd/3rd ones...

Remember to re-boot after...
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