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Author Topic: Newegg Now Owned by Chinese Company  (Read 5085 times)

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evilfantasy

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Newegg Now Owned by Chinese Company
« on: October 14, 2016, 07:16:21 PM »
https://www.techpowerup.com/226777/newegg-now-owned-by-chinese-company

This might or might not change anything at Newegg but it's probably a good idea to make extra sure you know what you are ordering and where it is coming from. The last thing I bought from them was a refurbished Logitech surround sound system and it was just thrown in a brown box that was way too big and shipped with almost no packing material so things were already going way downhill IMO.

I finally had one too many problems with the Amazon marketplace vendors and now only order items fulfilled by Amazon. I'm not someone who hates on China but many of the third party China vendors simply don't care.

DaveLembke



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Re: Newegg Now Owned by Chinese Company
« Reply #1 on: October 15, 2016, 09:04:34 AM »
Interesting.... I bought a PlayStation 3 controller for my daughter for $16 at newegg and it took almost a week for them to bill my paypal and then when it finally arrived a month later, it came from China. I thought it was never gonna arrive. I wonder if this is because of this or just happened to be direct from China shipping vs from warehouse in usa.

evilfantasy

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Re: Newegg Now Owned by Chinese Company
« Reply #2 on: October 15, 2016, 10:51:13 AM »
You probably ordered it from a third party seller in the marketplace without knowing. It's not always clear if you are buying from Newegg or a third party storefront hosted by Newegg. That's my main issue with Amazon these days too. I have had to cancel a few orders this year because of the deception. They advertise their storefront as a US seller (it's easy to put in a US mailing address and phone number as your "business" location). Many are actually in China or they use a dropshipper in China. The third party storefronts are deceptive and Amazon/Newegg don't do enough to stop it from happening.

I had two third party sellers pull out of Amazon this year and I never received my merchandise. They were taking peoples money and then just closed their accounts. Amazon has a solid consumer guarantee policy so I got my money back quickly but it still happened and I had to figure it out on my own and then ask Amazon for my money back. The marketplace model is killing peoples confidence in many ways. This reply on Reddit explains the various issues and frustration pretty good.

DaveLembke



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Re: Newegg Now Owned by Chinese Company
« Reply #3 on: October 17, 2016, 06:03:54 PM »
This is pathetic..... Seller isnt in China and it takes New Egg ( 4 days ) to charge my paypal. Plenty of money in there, and in the past payment was charged same day as the order. This is the 2nd transaction that payment wasnt charged to my paypal account in a timely manner. Now to see if its going to take a month again to get the item.  ::)


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evilfantasy

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Re: Newegg Now Owned by Chinese Company
« Reply #4 on: October 17, 2016, 06:22:32 PM »
Yea that's pretty bad. That's equal to really crappy customer service.

patio

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Re: Newegg Now Owned by Chinese Company
« Reply #5 on: October 17, 2016, 07:48:21 PM »
Newegg was not doing 3rd party referral sellers like Amazon does...
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Re: Newegg Now Owned by Chinese Company
« Reply #6 on: October 17, 2016, 09:00:11 PM »
I have had to cancel a few orders this year because of the deception. They advertise their storefront as a US seller

I had a similar issue with amazon.ca. There are things listed on Amazon.ca that are sold by U.S sellers that literally cannot get through Canada Customs. So why are they on amazon.ca?
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    Re: Newegg Now Owned by Chinese Company
    « Reply #7 on: October 18, 2016, 04:10:16 AM »
    Amazon is the way to go now. I haven't bought from newegg in a while, Amazon just works better for me and delivers more speedily as well.

    camerongray



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    Re: Newegg Now Owned by Chinese Company
    « Reply #8 on: October 18, 2016, 06:07:34 AM »
    I tend to avoid Amazon marketplace sellers entirely - I find that if you tell Amazon to show "Prime eligible" items only, this cuts them out from search results.  That said, these days I buy most stuff from eBay and never have any issues.

    DaveLembke



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    Re: Newegg Now Owned by Chinese Company
    « Reply #9 on: October 18, 2016, 11:14:09 AM »
    Quote
    That said, these days I buy most stuff from eBay and never have any issues.

    Maybe ebay is better these days, but, my issue is whoever i buy through I expect the transaction to happen right then and there no couple day delays until its processed ( which i never had with ebay but am referring to 2x in recent past with Newegg ), but I have had problems with ebay for large ticket items on the cheap. Years ago I bought a RCA device that allowed for you to send Dial-up internet over wireless as a bridge connection. I got this so that I could be outdoors with laptop enjoying the nice day and able to work online and get some sun. I should have just invested in a long phone cord and put that through a window of the home out to the lawn chair. As for the device didnt even power up when power connected. When i contacted the seller on ebay he said send it back and I will send you another. Sent it back, never heard from the guy ever again. He took my money and never sent me a replacement. The guy was based out of New York City and I thought within the USA was fine with a guy with a chinese name. But NOPE... he got it back and I paid for shipping it back and lost out on $80 for the dialup bridge that was a piece of junk. Ebay wasnt able to help me with it. Transaction was with money order in the mail. Maybe if I used Paypal I could have gotten my money back. I havent bought anything on ebay with money orders in years. I have used ebay however for buying cheap obsolete parts and no problems with a Athlon 64 x2 4450B CPU for $10.50 with free shipping for example. I suppose ebay is fine is buying everything through paypal which protects the customer some. Other issue I had was buying Blutooth speakers that the seller sold me and they also didnt work. Seller didnt respond to multiple attempts to get this fixed and I left negative feedback. Looking at the seller they appeared to be a quick scam. Sell a bunch of people junk fast and then disappear. They had 13 positive feedbacks for 100%, but the 13 was them buying from others not them selling stuff. Its as if they trash picked and listed a bunch of trash picked items that people would buy up and then took the money and ran.

    In the past I did have 1 issue with a product and Newegg handled the issue well, it was a motherboard that didnt POST. They did a swap and shipped me replacement board in 3 days. And return label to send the DOA back. But within the last few months items are taking longer to arrive from newegg and they seem to have an issue with processing transactions the same day that they are made which to me makes no sense at all. As well as this 2nd item hasnt arrived yet but I will give it a week to see.

    Before Newegg I use to buy through Tiger Direct and had no problems with them. I ended up switching to Newegg mainly because they had some better deals than Tiger Direct. I might be going back to Tiger Direct.

    I tried Geeks.com for a few transactions, and some items were ok but a socket 939 motherboard for $19.99 for a no name board had issues. Then they went out of business. https://hardware.slashdot.org/story/13/08/03/1638203/geekscom-online-shop-has-closed

    Looks like someone else is running with that domain now for Geeks. It use to show items for sale even though still closed, and in a few pages crazy prices like 10 million dollars for a server which might have been a hacker toying with the site or something as it was pretty much dead but still hosted.

    Lorraine walsh



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      Re: Newegg Now Owned by Chinese Company
      « Reply #10 on: October 20, 2016, 06:14:54 AM »
      I tend to avoid Amazon marketplace sellers entirely - I find that if you tell Amazon to show "Prime eligible" items only, this cuts them out from search results.  That said, these days I buy most stuff from eBay and never have any issues.
      Does this happen to you with all product categories?