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Author Topic: Old Hp slimline 400-34 not showing display  (Read 2919 times)

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Donutmuncher

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Old Hp slimline 400-34 not showing display
« on: February 20, 2017, 04:58:24 PM »
Hello everyone. I have this old computer that I have not used for maybe about a year and a half. I decided to try and fix it since I could put it to use or give it to someone. The specs of the hp slimline can be found on this link here http://support.hp.com/us-en/document/c03791266. My problem is that no display shows at all, but the computer turns on. Currently it's Windows 10, but it was windows 8 before the upgrade. Patio said that if I can perform a factory reset, it will work again because it won't have windows 10 anymore. I looked up methods and tried one where I press f11 and move to the reset option. The computer only has dvi connection and thats how I connected it to the monitor. I know the monitor works since I tested it on another computer. Any ideas?

Geek-9pm


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Re: Old Hp slimline 400-34 not showing display
« Reply #1 on: February 20, 2017, 05:17:40 PM »
Can you see the BIOS splash screen?
Can you get into the BIOS setup?
You said windows  was working on it?  When?

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #2 on: February 20, 2017, 05:20:25 PM »
Nothing shows up on the screen, so I'm not sure if Bios can actually pop up. I'm not entirely sure when the last time it worked, but it was about a year ago.

Geek-9pm


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Re: Old Hp slimline 400-34 not showing display
« Reply #3 on: February 20, 2017, 07:47:34 PM »
hat about keyboard lights?
If you can turn on or off the caps lock light, then something is working. The CPU has to be running to do that.

What about fans?
Can you hear the HDD whine?
Smoke?

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #4 on: February 20, 2017, 09:07:33 PM »
Keyboard: The lights turn on for a second and then nothing works, cap locks light does not work :(

Fan: I do hear fans

HDD: i dont hear anything besides the fan

I do not see smoke

Geek-9pm


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Re: Old Hp slimline 400-34 not showing display
« Reply #5 on: February 20, 2017, 10:00:53 PM »
OK. With no caps lock, the CPU is not running like it should.
Some possibilities:
 ▐ CPU jumped out of socket. Earthquake?
 ▐ Graphics card dislodged. Ignore this if it has only integrated graphics.
 ▐ Memory stick dislodged. Or gone bad.
 ▐ Power supply shut down.
 ▐ HDD has frozen and forced system to stall.

You can disconnect HDD and also CD-ROM drives. This will reduce load and power supply and should force the BIOS to display some kind of message.

Also try one stick of RAM. The the other.



Allan

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Re: Old Hp slimline 400-34 not showing display
« Reply #6 on: February 21, 2017, 05:22:27 AM »
If nothing shows up on the screen:

1) check all connections to the display

2) try a different display

« Last Edit: February 21, 2017, 08:04:29 AM by Allan »

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #7 on: February 21, 2017, 07:27:57 AM »
I'll have to test everything out when I get home, but thank you for all the replies. I will let you guys know when I have tested out everyone's tips.

patio

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Re: Old Hp slimline 400-34 not showing display
« Reply #8 on: February 21, 2017, 07:32:11 AM »
If it's been sitting that long you may wanna also replace the CMOS battery...Part # CR2032...
Also remove and re-seat the RAM stiks...
" Anyone who goes to a psychiatrist should have his head examined. "

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #9 on: February 21, 2017, 08:40:54 AM »
Alright, I'll be sure to check the Cmos battery as well.

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #10 on: February 21, 2017, 07:28:43 PM »
I reseated the ram sticks and tried a different display, but it didnt work.

things that i havent done yet: cmos battery suggestion and removal of HDD and CD ROMs.

The cables are really tight and I have remove a lot of things to get to hard drive, but I will do it. I will keep you guys updated

Donutmuncher

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Re: Old Hp slimline 400-34 not showing display
« Reply #11 on: February 28, 2017, 02:41:55 PM »
I tried out another PSU and replaced the cmos battery which seems to have solved the problem. I will try to factory reset it now and revert it back to its original windows. Thanks for all the support!