Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Can't identity fax-modem to get its driver  (Read 3367 times)

0 Members and 1 Guest are viewing this topic.

JohnDohe

    Topic Starter


    Rookie

    • Experience: Familiar
    • OS: Windows XP
    Can't identity fax-modem to get its driver
    « on: March 23, 2017, 05:03:47 PM »
    I've got a PCI fax-modem for which I can't find a driver.
    I pulled it out of an old pc but I have no disk or documentation.

    I've tried using Windows-7 to find a driver; it can't.

    Following are the hardware and compatible ID's from details
    in Device manager:

    HARDWARE ID's:


    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F&REV_00
    PCI\VEN_10B9&DEV_545A&SUBSYS_545A201F
    PCI\VEN_10B9&DEV_545A&CC_070300
    PCI\VEN_10B9&DEV_545A&CC_0703

    COMPATIBLE ID's:

    PCI\VEN_10B9&DEV_545A&REV_00
    PCI\VEN_10B9&DEV_545A
    PCI\VEN_10B9&CC_070300
    PCI\VEN_10B9&CC_0703
    PCI\VEN_10B9
    PCI\CC_070300
    PCI\CC_0703

    Please also see the attached pic's of the modem itself.

    I tried searching online using the hardware ID's and I found
    something, but its very old (2005) and its 32-bit. I did
    download and attempt to install (it was and .inf file) but
    windows barked saying it couldn't install it, so I'm guessing
    it just wasn't compatible.

    I tried using a driver update utility DevID.info: no luck. It didn't even
    see the modem in the list of drivers and those it did find that were
    outdated and didn't work.

    Also tried DriverIdentifier to see if it could identify the modem and
    get me a driver: nope.

    Anybody have any thoughts on how I can get this modem
    recognized and made useable in my pc?

    Any advice is mucho appreciado!   ;D

    [attachment deleted by admin to conserve space]

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Can't identity fax-modem to get its driver
    « Reply #1 on: March 23, 2017, 05:17:46 PM »
    Try running the FCC ID# in a search...

    Windows may have balked at the install if it's a newer ver. of Windows BTW...
    " Anyone who goes to a psychiatrist should have his head examined. "

    BC_Programmer


      Mastermind
    • Typing is no substitute for thinking.
    • Thanked: 1140
      • Yes
      • Yes
      • BC-Programming.com
    • Certifications: List
    • Computer: Specs
    • Experience: Beginner
    • OS: Windows 11
    Re: Can't identity fax-modem to get its driver
    « Reply #2 on: March 23, 2017, 05:25:39 PM »
    From the Chip, it would seem to be a SmartLink SL1801.

    Most recent driver seems to be for Windows 2000.

    I don't think there are drivers for Vista or later, so you'd be out of luck for Win7.
    I was trying to dereference Null Pointers before it was cool.

    JohnDohe

      Topic Starter


      Rookie

      • Experience: Familiar
      • OS: Windows XP
      Re: Can't identity fax-modem to get its driver
      « Reply #3 on: March 23, 2017, 05:37:33 PM »
      @ BC_Programmer

      Rats!  But thanks!

      Anybody else have a suggestion?

      Thanks!

      Geek-9pm


        Mastermind
      • Geek After Dark
      • Thanked: 1026
        • Gekk9pm bnlog
      • Certifications: List
      • Computer: Specs
      • Experience: Expert
      • OS: Windows 10
      Re: Can't identity fax-modem to get its driver
      « Reply #4 on: March 23, 2017, 08:13:18 PM »
      Here is an idea.
      Use an Ethernet card to get into Internet.
      Let windows try to detect and find a driver over  the Internet.
      Question. Why do you need to use an old FAX/Modem anyway?

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Can't identity fax-modem to get its driver
      « Reply #5 on: March 23, 2017, 08:28:07 PM »
      Some devices whose driver support ended with Win2K will still run on an XP machine...but nothing newer.
      " Anyone who goes to a psychiatrist should have his head examined. "

      JohnDohe

        Topic Starter


        Rookie

        • Experience: Familiar
        • OS: Windows XP
        Re: Can't identity fax-modem to get its driver
        « Reply #6 on: March 23, 2017, 08:38:29 PM »
        @ Geek-9pm :  been there, done that.  Windows doesn't find a driver.

        @ patio :  this fax-modem isn't that old; it doesn't date to the year 2000.
                        I like having a fax-modem so I can word process something
                        and fax it directly from the pc.

        Anyone else have any suggestions?   :-\

        BC_Programmer


          Mastermind
        • Typing is no substitute for thinking.
        • Thanked: 1140
          • Yes
          • Yes
          • BC-Programming.com
        • Certifications: List
        • Computer: Specs
        • Experience: Beginner
        • OS: Windows 11
        Re: Can't identity fax-modem to get its driver
        « Reply #7 on: March 23, 2017, 08:58:50 PM »
        @ patio :  this fax-modem isn't that old; it doesn't date to the year 2000.
                        I like having a fax-modem so I can word process something
                        and fax it directly from the pc.
        It is likely no newer than 2005, as SmartLink was purchased by Conexant at that time and absorbed all their assets including rebranding their hardware.

        Here's a short posting covering it. There is a link for the driver for the SL2800 there which may be worth a shot. I think it is the "ACF RP56D/SP L2800" listed on the page linked in that write-up.
        I was trying to dereference Null Pointers before it was cool.

        DaveLembke



          Sage
        • Thanked: 662
        • Certifications: List
        • Computer: Specs
        • Experience: Expert
        • OS: Windows 10
        Re: Can't identity fax-modem to get its driver
        « Reply #8 on: March 24, 2017, 06:19:33 AM »
        What RealTek chip is on that? The one with the crab on it. Maybe RealTek has a driver that might work with this. However it might be too old to work with anything newer than XP like was already stated earlier.

        You might be forced to buy a newer modem such as a US Robotics like this one which supports Windows 7: https://www.newegg.com/Product/Product.aspx?Item=N82E16825104001&cm_re=56k_modem-_-25-104-001-_-Product

        patio

        • Moderator


        • Genius
        • Maud' Dib
        • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Can't identity fax-modem to get its driver
        « Reply #9 on: March 24, 2017, 06:56:37 AM »
        FaxZero...

        A free online Fax service...
        " Anyone who goes to a psychiatrist should have his head examined. "

        JohnDohe

          Topic Starter


          Rookie

          • Experience: Familiar
          • OS: Windows XP
          Re: Can't identity fax-modem to get its driver
          « Reply #10 on: March 25, 2017, 04:53:01 PM »
          @ DaveLembke: 

          to the right of the "crab" is ALC202

          under the crab is: 37063Q1 331E

          Please see the attached pic.

          Thanks!

          [attachment deleted by admin to conserve space]