Well, I did as you suggested and unchecked the 3 check marks under Media and then restarted it. I tried to download a fresh copy of WMP and when I clicked on the download, it told me it couldn't download because I needed to be validated that I had a genuine copy of Windows 7 on my computer. It is genuine, however, it didn't tell me HOW I was supposed to prove to them that it was a genuine version of Win 7 so that I could download a fresh copy of WMP. I went to the Microsoft website and that was totally useless. Listed a lot of stuff about validation, but didn't tell you HOW you were supposed to do it. If there is another simple, free program out there that will allow me to rip from a CD and then burn the songs I want to another CD for personal use in my car, I'd be very happy to download it. I do not have an iphone or anything else that I can download music to, so CDs are what I am limited to.