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Author Topic: Pages turn black when I switch to another page  (Read 2628 times)

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NiteOwl9110

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    Pages turn black when I switch to another page
    « on: April 11, 2017, 07:29:36 PM »
    Hello all and thank you for being here. My problem is that if I'm on FB or email or even open two or more pages of the same thing...the pages turn black.
    My OS is Windows 10. I've done: Malewarebytes scan, SuperAntiVirus scan, and my Advast scan. Nothing showed up.
    Any ideas? TYI

    I appreciate it very much.

    SuperDave

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    Re: Pages turn black when I switch to another page
    « Reply #1 on: April 12, 2017, 09:51:09 AM »
    This does not sound like an infected computer. Are there any other symptoms?
    Windows 8 and Windows 10 dual boot with two SSD's

    NiteOwl9110

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      Re: Pages turn black when I switch to another page
      « Reply #2 on: April 16, 2017, 01:24:53 PM »
      Hi, thank you for answering. No other symptoms. I was looking at my email and it just turned black. I thought at first it might have been FB, but not the case. I keep my pc updated and scan daily. So, I have no idea what's going on.  :(

      SuperDave

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      Re: Pages turn black when I switch to another page
      « Reply #3 on: April 17, 2017, 11:44:04 AM »
      This sound more like a hardware problem. I'm going to move this thread to the hardware forum. Perhaps you will get more help there.
      Windows 8 and Windows 10 dual boot with two SSD's

      BC_Programmer


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      Re: Pages turn black when I switch to another page
      « Reply #4 on: April 17, 2017, 12:47:38 PM »
      Going to agree- this does sound like a hardware issue. Specifically, a Graphics Card/Driver problem.

      You might be able to fix the issue by adjusting Google Chrome's Hardware acceleration option. In the Chrome Menu on the right, choose Settings, then you can scroll down and find "Show Advanced Settings". Scroll down further and you should find a "Use Hardware acceleration when available" option. Uncheck it and restart chrome.
      I was trying to dereference Null Pointers before it was cool.

      NiteOwl9110

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        Re: Pages turn black when I switch to another page
        « Reply #5 on: April 17, 2017, 05:24:36 PM »
        I don't use Chrome. I use Firefox/IE.

        BC_Programmer


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        Re: Pages turn black when I switch to another page
        « Reply #6 on: April 17, 2017, 06:15:26 PM »
        Oh, not sure why I assumed Chrome- it's not even my own preference so that came out of nowhere.

        Firefox and Internet Explorer have similar options. In Firefox it is in the advanced section in preferences "Use hardware acceleration when available" which you might try disabling.

        For IE it can be found in the Internet Options settings, where it can be found on the advanced tab, as "Use software rendering instead of GPU rendering" which you can try turning on.
        I was trying to dereference Null Pointers before it was cool.