Some months ago I started noticing an issue, at certain times when the PC was under load, the mouse would start lagging briefly, for example when I would open Chrome. Sometimes I would get a brief stutter when playing Overwatch. The issue was never serious enough for me to investigate. Since that time I have made a fresh install of Windows 10.
Today I bought and tried playing the new Playerunknown's Battlegrounds. I suspect that this game is putting a cpu/memory stress on my computer that I haven't encountered before, and the mouse stutter is so severe the game is unplayable. I started investigating the issue.
Using an app to stress-test my computer, the CPU and the MEMORY stress tests are producing mouse stuttering that you can see in
this video.
Since I was planning to upgrade my RAM, I went and bought a new kit of 2x 8GB Kingston memory (was 2x 4GB before), so I could safely rule out any problems with my memory.
This is my configuration:
OS: Windows 10
Motherboard: MSI Gaming z170i
CPU: Intel Core i5-6500
GPU: MSI GTX 960 Gaming 2G
RAM: 16GB Kingston HyperX DDR4 2666 Mhz
HDD: SSD Kingston HyperX FURY 240GB (60 GB free)
PSU: Corsair VS550
Mouse: Logitech G403
System is well cooled and temperatures are good.
My dxdiag fileThings I have tried:
- Tried all the different USB ports, the 2.0, 3.1, front panel
- All drivers are up-to-date
- Logitech mouse utility installed and up-to-date. Mouse firmware up-to-date.
- Tried a selective boot with only windows services
- Tried a different mouse