Hi I'm new to the forum.
I've recently started working in a computer sales and repair shop, I've discovered that with basic problem solving abilities it's possible to fix a lot of software issues by following other people's instructions, there's no shortage of forum posts about just about every issue, but I'd like to get a grounding in how Windows works, in itself and in relation to hardware:
Registry, processes, file types, DOS commands etc, so I can make more informed diagnoses and be more confident in what I'm doing and why.
Can anyone point me to some good resources where I can learn about that sort of thing?
Thanks in advance