PLEASE HELP !! I've spent over 4 hours on the phone today with Symantec's Customer non-Support and never spoke to anyone with a clue about Partition Magic - the product they bought from PowerQuest.
I ran PM 8.0.1 on my Dell Inspiron E1505 (Win XP Media Edition, 2005) laptop when it was new, back in Oct-06 to optimize the default partitions. All has worked well until last night...
... when I ran the Windows XP disk defrager. After it ran, I ran Norton Disk Doctor (Norton System Works 2004) - which reported finding a 23.5MB DOS Partition that was "inaccessible". Disk Doctor asked if I wanted to make the partition accessible - and I mistakenly said YES. Disk Doctor did something - then rebooted my laptop. From that point on, my laptop will not boot. Regardless of attempting to boot normally, into SAFE mode, into "The Last Good Configuration", or from the Dell Windows XP CD - the machine displays a Windows STOP ERROR screen with the ERROR CODE 0x000000CA.
Dell's technical support confirms they place a hidden DOS partition of 23.5 MB with various utilities on the drive, but it is normally not visible. It does not show up as drive C:, or D:, etc. The primary bootable NTFS partition was drive C:
I do have the PM 8.0 Rescue Disks from when I first installed and ran PM on this Dell. I am able to boot from these floppies and when PM runs in DOS mode, it reports ERROR #113. Searching the PM manual, it seems this error is from overlapping partitions.
I ran PARTINFO.EXE from the DOS disks and see that in fact, Norton Disk Doctor screwed up the partition tables. I have the text dump from PartInfo.exe and attached it to this post. The PM manual indicates it is possible to manually edit the partition table to recover my data; I presume this would be via the PTEDIT.EXE tool.
I HAVE VALUABLE DATA ON THIS LAPTOP THAT IS NOT YET BACKED UP AND CAN NOT BE REPLACED - I REALLY NEED HELP.
Many Thanks,
RangerJoe