im not enitrly sure of what it is yet ive tryed about 8 to 10 different instructions on how to get rid of that icon in the tray with a red dot with a white X accross. i keep getting the balloon every 1 to 2 min saying your computer is infected! windows has detected spyware infrection! ... blah blah recomendes blah blah you know how its installs fake anti spyware and crap but yes majority of instructions calles for avg anti virus and hijackthis to install and run well when i try this i install like the instructions say and the instructions say start the avg and run the scan and then later use the hijackthis .SEE this is where the problem is everytime i try to start the program i cant it just trys to load then nothing niether avg or hijackthis will load ? any way to get them to work or to get rid of this crap? (also i have unstalled and reinstalled both programs quiet a few times and same result and have tryed starting them in safe mode and still same problem) i also have a FAKE windows update icon and help and support center icon on my desktop and i dont want to click it because i can see it has a shortcut to the internet then some website ALSO i have a balloon with a red dot and white X saying "a critical error could occur ***STOP: 0x000007B (0xF20184, 0x00000, 0xCC0034)**** Inaccessible handler or device. Click balloon to fis the problem" , obvously a fake random code to scare me but how to i get rid of the balloon and the fake windows icon (i have tried deleting the icons and new ones *magicaly* appear on my desktop lol ok well im running XP on a DELL and i have used the smitfraud.exe program a good 12 times and followed online instructions about the same problem but still havent been fixed i have tried to download hijackthis and avg and go figure they wont START!!!! i have trend-micro anti spyware and ad-aware and they find the problem i think but never deletes it even thou it says it does.