Software > Computer viruses and spyware
task manager & programs button missing
(1/1)
arvindram11:
My clock shows time as
e.g 12:22: VIRUS ALERT
Also when i right click on taskbar, the task manager option is not visible,it has been disabled,
I have 5 partitions on my hard disk, C,D,E,F,G. . But now when i click My computer, I can see partions E,F,G only being displayed
Can anyone help me options other than re-installing XP again
Dusty:
Welcome to the CH forums.
Please wait for one of the CH authorised Malware Removal Specialists to advise. Someone will be along shortly.
Good luck.
evilfantasy:
Welcome to CH.
Please follow these steps in order.
Download Malwarebytes' Anti-Malware (MBAM)
[*]Double-click mbam-setup.exe and follow the prompts to install the program.
[*]At the end, be sure a checkmark is placed next to the following:[*] Update Malwarebytes' Anti-Malware
[*] Launch Malwarebytes' Anti-Malware[/list]
[*]Then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[*]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy and Paste the entire report in your next reply.[/list]
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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Download and rename TrendMicro HijackThis.exe (HJT)
[*] Double-click on HJTInstall.
[*] Click on the Install button.
[*] It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
[*] Upon install, HijackThis should open for you.[/list]
[*] Close HijackThis and rename it.
[*] Go to C:\Program Files\Trend Micro\HijackThis.exe
[*] Right click on HijackThis.exe and select Rename.
[*] Type in sniper.exe and press Enter.
[*]Right-click on sniper.exe and select Send To > Desktop (create shortcut)[/list]
[*]From the desktop open HijackThis.
[*]Important! If using Windows Vista, Right-click and Run As Administrator
[*]Click on the Do a system scan and save a log file button
[*] HijackThis will scan and then a log will open in notepad.
[*] Copy and then paste the entire contents of the log in your post.
[*] Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.[/list]
Although we have renamed HijackThis to sniper, we will still refer to it as HijackThis or HJT.
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Next post please add
MBAM log
HijackThis log
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