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Author Topic: I Have Another Problem with my computer  (Read 10564 times)

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Sean0514

    Topic Starter


    Beginner

    I Have Another Problem with my computer
    « on: August 21, 2008, 06:47:03 PM »
    alright this is my last time using my old computer. it is a HP Pavillion 513n running Windows XP SP3. it did have a verry verry VERRY bad virus problem but i was using it perfectally before it shut down. here is the story of what happened. i just got a new laptop and i wanted to transfer my music and other crap from my old one to my new one. it always acts wierd i dont have time to explain what i mean by that. but i was starting to transfer files when i noticed that i needed my keyboard, so as i stood up to plug it in i tripped over the power cable and accidentally unplugged it from the wall.  i did not have the keyboard plugged in cause my computer wont startup with one plugged in. but now it wont startup at all. i try to turn it on and it boots to the page that says  boot in safe mode, boot normally etc. i have selected every option and it starts to load up and then just restarts itself. i disabled auto restart and it came to a blue page that says "a problem has been detected and windows has been shut down to prevent damage to your computer."
    then it says "PROCESS_INITIALIZATION_FAILED" at the bottom it says " Techinical information" "*** Stop: 0x0000006B (0xc000009c, 0x00000000, 0x00000000)" it tells me to boot it in safe mode but i cant. i NEED those files on my computer. please help me thanks. i will do anything to try and get those files. i have VERRY important documents that i need.

    Sean0514

      Topic Starter


      Beginner

      Re: I Have Another Problem with my computer
      « Reply #1 on: August 21, 2008, 07:07:15 PM »
      it actuallysays "PROCESS1_INITIALIZATION_FAILED" i forgot the "1" after process in my first post.

      stevejohnson1958

      • Guest
      Re: I Have Another Problem with my computer
      « Reply #2 on: August 21, 2008, 07:10:18 PM »
      Having Googled that particular Stop error, most hits refer to a corrupt hard drive.

      While you may find hits regarding certain software as being the culprit...it always points back to the hard drive.

      Your best bet may be to repair or try to recover your Windows operating system, but there's no guarantee that either will work.

      You also may want to note...there is no guarantee your data will be recoverable.  However, there is the chance you can fix this.

      First off...you may want to take a look at the following Knowledge Base article from Microsoft:

      http://support.microsoft.com/kb/314058

      « Last Edit: August 21, 2008, 07:24:36 PM by Saviour »

      Sean0514

        Topic Starter


        Beginner

        Re: I Have Another Problem with my computer
        « Reply #3 on: August 21, 2008, 07:16:22 PM »
        is there any other way i can do it that will garuntee me not losing files

        stevejohnson1958

        • Guest
        Re: I Have Another Problem with my computer
        « Reply #4 on: August 21, 2008, 07:21:05 PM »
        Windows XP System Recovery should allow you to fix the boot sector of the drive...which, in fact, may be the culprit here...and your data should remain safe.

        However...let it be known...that I, for one, cannot make you any promises.  I can only point you in the right direction.

        You do have the option of data recovery specialists...but that would be my last resort...since they are expensive.

        Your best bet would be to try and repair the corrupt MBR (Master Boot Record).

        Sean0514

          Topic Starter


          Beginner

          Re: I Have Another Problem with my computer
          « Reply #5 on: August 22, 2008, 09:11:11 AM »
          i dont have a Windows Setup floppy disks or the Windows CD-ROM

          qinghao



            Intermediate
          • Don't think your self special
            Re: I Have Another Problem with my computer
            « Reply #6 on: August 22, 2008, 09:35:19 AM »
            I have a idea. this is not losing files


            You can go and buy or borrow a hard disk box fit for you disk drive of the old one.the hard disk box can enable you to access to hard disk drive by usb,and use the old hard disk dirve just like a "big" flash disk.

            oh, I got another way .
            I call this Plan B,the previous it PLAN A.
            you can borrow a install disk of windows XP or win2k ,
            use the disk to install system,before the setup program copy file to hard disk,you should choose another logical drive (not any one of your systems install on your current system, I assume that you might install more than one system on your computer) .After rightly installing the new system,you can copy files or any other thing your want .If you can't intall the system try PLAN A !

            good luck,buddy.

            Sean0514

              Topic Starter


              Beginner

              Re: I Have Another Problem with my computer
              « Reply #7 on: August 22, 2008, 11:05:09 AM »
              i cant get a disc it that hard disk box thing my only hope? how much do they cost? where can i buy one, can i get it at a store like Circuit city? and are there any other ways?

              Spoiler



                Specialist

                Thanked: 50
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              • OS: Windows XP
              Re: I Have Another Problem with my computer
              « Reply #8 on: August 22, 2008, 11:08:34 AM »
              can you start the machine in safe mode?

              Whenever I watch TV and I see those poor starving kids all over the world, I can't help but cry. I mean I would love to be skinny like that, but not with all those flies and death and stuff." - Mariah Carey, Pop Singer

              ChrisXPPro



                Adviser

              • Forever Learning
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              • Computer: Specs
              • Experience: Experienced
              • OS: Windows XP
              Re: I Have Another Problem with my computer
              « Reply #9 on: August 22, 2008, 11:24:46 AM »
              how much do they cost? where can i buy one, can i get it at a store like Circuit city? and are there any other ways?

              I use one from CompUSA .... they have a website - I think it was around $35.  It is IMO a useful thing to have anyways.  Main think to be sure of is that any enclosure has a connection to suit - either ATA or SATA.  Haven't looked in Circuit City but there's a good chance they may have this in some form.
              Ain't technology great - until it goes wrong!

              Sean0514

                Topic Starter


                Beginner

                Re: I Have Another Problem with my computer
                « Reply #10 on: August 22, 2008, 11:34:20 AM »
                when i click on start in safemode it somewhat starts to prepare for safemode then it restarts.

                Spoiler



                  Specialist

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                Re: I Have Another Problem with my computer
                « Reply #11 on: August 22, 2008, 12:16:39 PM »
                will it start to a command line?

                Whenever I watch TV and I see those poor starving kids all over the world, I can't help but cry. I mean I would love to be skinny like that, but not with all those flies and death and stuff." - Mariah Carey, Pop Singer

                qinghao



                  Intermediate
                • Don't think your self special
                  Re: I Have Another Problem with my computer
                  « Reply #12 on: August 22, 2008, 12:28:41 PM »
                  Quote
                  how much do they cost?
                  I just searched the web find this
                  http://search.ebay.com/hard-disk-box_W0QQ_trksidZm37Q2el1313QQfromZR40(this is on eBay)
                  In my place it's about 100RMB(currency of China)
                  I have no idea about Circuit city

                  btw , you system must be damaged already.
                  you system is xp with SP3 ,I think you don't have or borrow the cd of xp with sp3.
                  so that you can't use the install cd's repair function to repair your system.You can only install a whole new system on that hard disk,if you want to install system.
                  do remeber this please
                   ;)

                  the command line is a good idea ,but be careful of all you operates :)

                  Sean0514

                    Topic Starter


                    Beginner

                    Re: I Have Another Problem with my computer
                    « Reply #13 on: August 22, 2008, 12:46:42 PM »
                    it wont start up at all

                    qinghao



                      Intermediate
                    • Don't think your self special
                      Re: I Have Another Problem with my computer
                      « Reply #14 on: August 22, 2008, 12:53:10 PM »
                      then try plan A ;D