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Author Topic: Internet Explorer shuts down when click on link to open new window  (Read 9905 times)

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kellyd

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    Internet Explorer shuts down when click on link to open new window
    « on: September 09, 2008, 01:21:44 PM »
    I'm using IE 7.  The problem occurs when clicking on a link that opens a new window.  IE will sometimes freeze and then have to be shut down, including the window(s) that was already open.

    Any ideas?

    Thanks

    Quote
    Hi kellyd - Welcome to Computer Hope! Please start a new Topic in Internet Browsers so that you may get the attention that you require.

    For starters, clear the IE cache, history and cookies; shutdown IE and re-start it. Post the results of this action in your new topic.

    Thanks, I cleared the cache/history/cookies and after restarting still have the problem.

    Broni


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    Re: Internet Explorer shuts down when click on link to open new window
    « Reply #1 on: September 09, 2008, 10:41:27 PM »
    Close IE.
    Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons)
    Same thing?

    kellyd

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      Re: Internet Explorer shuts down when click on link to open new window
      « Reply #2 on: September 10, 2008, 12:40:39 PM »
      Turning off the add-ons seems to work.  There were one or two links I clicked on where I couldn't view the content because the add-on was disabled, but I'd rather have that than IE freezing up on me.

      Thanks for your help!

      Broni


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      Re: Internet Explorer shuts down when click on link to open new window
      « Reply #3 on: September 10, 2008, 07:06:08 PM »
      It seems like one of your add-ons is causing problems.
      Open IE. Go Tools>Internet Options>Advanced tab, and click on "Reset" button.
      This will reset your IE to its default settings, and all add-ons will be disabled.
      If IE works OK now, you can start enabling add-ons,  but one-by-one, until you'll find the culprit.
      My vote would go for either Google, or Yahoo toolbars, if you have them installed.