Software > Computer viruses and spyware

Virus Alert on Time Bar

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evilfantasy:
We're getting there.

Download ATF Cleaner by Atribune to your Desktop.

Alternate download link

Note: Vista users must use Run As Administrator
[*]Under Main: Select Files to Delete choose: Select All.
[*]Click the Empty Selected button.
[*]If you use Firefox browser click Firefox at the top and choose: Select All
[*]Click the Empty Selected button.
If you would like to keep your saved passwords click No at the prompt.
[*]If you use Opera browser click Opera at the top and choose: Select All
[*]Click the Empty Selected button.
If you would like to keep your saved passwords click No at the prompt.
[*]Click Exit on the Main menu to close the program.[/list]

Note that your system will run slower for a reboot or two after having used this tool so don't panic.

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[*] Click START then RUN
[*] Now type Combofix /u in the runbox
[*] Make sure there's a space between Combofix and /u
[*] Then hit Enter.[/list]


[*] The above procedure will:
[*] Delete the following:
[*] ComboFix and its associated files and folders.
[*] Reset the clock settings.
[*] Hide file extensions, if required.
[*] Hide System/Hidden files, if required.
[*] Set a new, clean Restore Point.[/list]
.

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Download OTCleanIt.exe and save it to your Desktop.
[*]Double-click OTCleanIt.exe.
[*]Click the CleanUp! button.
[*]Select Yes when the "Begin cleanup Process?" prompt appears.
[*]If you are prompted to Reboot during the cleanup, select Yes.
[*]The tool will delete itself once it finishes, if not delete it yourself.[/list]
.
Important: Restart the computer before continuing.

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Run this online scan. Requires Internet Explorer

Use the ESET Nod32 Online Scanner

1. Check the box next to YES, I accept the Terms of Use.
2. Click Start
3. When asked, allow the activex control to install
4. Click Start
5. Make sure that the option Remove found threats and the option Scan unwanted applications is check marked.
6. Click Scan
7. Wait for the scan to finish
8. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
9. Add the C:\Program Files\EsetOnlineScanner\log.txt log into your next reply

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Let me know how the computer is now.

sivad:
The computer is working a ton better! All of the problems listed earlier are all gone!

I have some wondering thoughts on linking problems yet to be uncovered, but I am confident that the computer is working efficiently now.

I can't express my appreciation enough. Your responses were so fast and helpful. You have saved me from buying a brand new computer. I'm glad I stumbled upon Computer Hope. Thanks You.

Here is the enclosed file.

[recovering disk space -- attachment deleted by admin]

evilfantasy:
Let's do the final steps then let me know what problems still remain.

Set a New Restore Point to prevent possible reinfection from an old one
Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
[*]Go to Start > Programs > Accessories > System Tools and click System Restore
[*]Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
[*]The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
[*]Next go to Start > Run and type Cleanmgr
[*]Click OK
[*]Click the More Options Tab.
[*]Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.[/list]

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide or Windows Vista System Restore Guide
.
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Use the Secunia Software Inspector to check for out of date software.
[*]Click Start Now
[*]Check the box next to Enable thorough system inspection.
[*]Click Start
[*]Allow the scan to finish and scroll down to see if any updates are needed.
[*]Update anything listed.[/list]
.
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Go to Microsoft Windows Update and get all critical updates.

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Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

Concerned about Browser Security? Consider using Mozilla Firefox 3.0 with Adblock Plus and NoScript

To prevent unknown applications from being installed on your computer install WinPatrol 2008
* Using Winpatrol to protect your computer from malicious software

I suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

sivad:
Everything is fine except the clock is still in 24 hour military mode.

evilfantasy:
To change military time to standard time

Go to Start > Control Panel > Regional and Language Options
Click the Customize button
Select the Time tab
In the Time Format area use the down arrow to select: h:mm:ss tt
Click Apply
Click OK
Click Apply
Click OK

Restart the computer.

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