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Author Topic: "Memory space keeps decreasing".... Is this a virus?  (Read 33984 times)

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deletestardotstar

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    "Memory space keeps decreasing".... Is this a virus?
    « on: October 24, 2008, 07:23:15 AM »
    I've been facing a peculiar problem on my laptop but haven't been able to figure whether it is a spyware/ malware infection.

    Around 2 weeks ago, i noticed that the free space in my comp would continuously keep decreasing. In some cases it would "lose" around 20 MB every 1 hour. It was so bad that on one day it fell to zero MB free space. Now i've run as many anti-virus scans as possible and have been attempting to fix this issue, but to no result.

    I've undertaken scans from Avast, Avira, Spybot, Adaware, NOD 32, Trojan Hunter and finally MBAM. None of the earlier scans detected any virus on the system except for MBAM which indicated a hijack.system.hidden infected file.

    Now i'd like to know if this problem has been encountered by anyone here before and if so, is this a malware problem? If not, how do i rectify it?

    Thanks in advance.

    Carbon Dudeoxide

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    Re: "Memory space keeps decreasing".... Is this a virus?
    « Reply #1 on: October 24, 2008, 07:34:48 AM »
    What Operating System?
    Do you currently have more than one antivirus program installed?
    What is the total hard drive space and free space?

    After answering those, try this:
    Download and Install
    CCleaner.
    (Without Yahoo Toolbar: http://www.ccleaner.com/download/builds/downloading-slim)

    When it is installed, run it and make sure the following checkboxes are checked.
    Internet Explorer --> Temporary Files
    Internet Explorer --> Cookies (optional)
    Mozilla Firefox --> Internet Cache
    Mozilla Firefox --> Cookies (optional)
    System --> Temporary Files
    System --> Empty Recycling Bin (optional but recommended if low on disk space)
    You can check whatever else you want but you should know that whatever you check will be unrecoverable.
    When you are done, Run the Cleaner.

    Another tip on freeing space is to remove old programs you don't use or don't work(like trial versions)
    Go to Start --> Control Panel
    (Start --> RUN --> Control and press Enter)
    Make sure you are in Classic View, not Category View.
    Look for Add and Remove Programs.

    (snippet from here: http://www.computerhope.com/forum/index.php/topic,62253.0.html)

    deletestardotstar

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      Re: "Memory space keeps decreasing".... Is this a virus?
      « Reply #2 on: October 24, 2008, 08:43:13 AM »
      Thanks for the reply, Carbon.

      My current OS is Win XP SP2and currently i have the free version of ESET NOD32. After detecting the problem i've also installed a firewall (Comodo), an anti-malware s/w (Malwarebyte's Anti-malware). Before that I installed (and later uninstalled) Avira, avast, Adaware and Trojan Hunter. None of these have detected anything except for MBAM, so i'm planning to install AVG in a while.

      The laptop has a single drive of 33.1 GB and as of now the free space is 3.79 GB.

      I have d/l and installed CCleaner. The actions you prescribed have been performed and unnecessary programs uninstalled. But the problem still remains.

      Have i missed out on something? Any other details? Do let me know...

      Carbon Dudeoxide

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      Re: "Memory space keeps decreasing".... Is this a virus?
      « Reply #3 on: October 24, 2008, 09:15:20 AM »
      Lets see.....

      How much Virtual Memory do you have set to your drive?
      Right Click My Computer and go to Properties. Then go to the Performance Tab and click on Virtual Memory.

      How much space is your Recycling Bin using?
      Right Click the Recycling Bin and go to Properties
      (also try emptying the bin)

      How much HD space have you set System Restore?
      Right Click My Computer and go to Properties. Click on the System Restore tab.

      Now how much free space is there?

      deletestardotstar

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        Re: "Memory space keeps decreasing".... Is this a virus?
        « Reply #4 on: October 24, 2008, 09:28:26 AM »
        Thanks for the prompt reply, Carbon. Here goes..

        Quote
        How much Virtual Memory do you have set to your drive?
        Uhm.. I'm unable to find the Performance Tab on right-clicking. Do i look some place else?

        Quote
        How much space is your Recycling Bin using?
        Max size of Recycle bin is 10% and space reserved is 3.31 GB. I've emptied the Bin using CCleaner

        Quote
        How much HD space have you set System Restore?
        Last week, I removed system restore points so that i could use more memory space. Currently it reads as "Disk Space to use - 12% (4007 MB)"

        If it helps - since i started the thread the free space on my laptop has fallen to 3.69 GB!

        Carbon Dudeoxide

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        Re: "Memory space keeps decreasing".... Is this a virus?
        « Reply #5 on: October 24, 2008, 09:35:11 AM »
        Quote
        How much HD space have you set System Restore?
        Last week, I removed system restore points so that i could use more memory space. Currently it reads as "Disk Space to use - 12% (4007 MB)"

        If it helps - since i started the thread the free space on my laptop has fallen to 3.69 GB!
        Wow, strange.....
        When did this start? Any recent downloads or installations that may have caused this?

        Also, If you think it's a malware issue, I would look here:
        http://www.computerhope.com/forum/index.php/topic,46313.0.html

        deletestardotstar

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          Re: "Memory space keeps decreasing".... Is this a virus?
          « Reply #6 on: October 24, 2008, 09:52:44 AM »
          Quote
          Wow, strange.....

          Surprising, eh? Knocked my socks off when i saw that on my laptop as well. I somehow keep visioning my laptop as a live time-bomb!  ;D My strongest hunch is that i d/l Google Chrome on the second day of release and browsed the planet on it - without a firewall !! In hindsight, i've realised how under-prepared and naive i was.

          Let me now admit to you that i've been ravaging the internet in search of a solution. I've read up a few other sites which have similar step-by-step procedures listed and those are my resources. I'm more than glad to have you showing interest in this problem. Please don't get me wrong here but i'm at my wits end in trying to understand what's wrong.

          I've read that link before reaching the forums and am currently installing AVG. Have already installed MBAM, Trojan Hunter and Adaware. Is it necessary for me to uninstall any of them before loading SuperAntiSpyware?

          Will let you in on the progress of the AVG scan in a while.

          Edit - Spelling mistakes :P

          Carbon Dudeoxide

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          Re: "Memory space keeps decreasing".... Is this a virus?
          « Reply #7 on: October 24, 2008, 10:02:36 AM »
          Quote
          Is it necessary for me to uninstall any of them before loading SuperAntiSpyware?
          I don't think so. Just follow those steps and post the three logs here and one of our Malware Specialists will have a look at them. ;)

          deletestardotstar

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            Re: "Memory space keeps decreasing".... Is this a virus?
            « Reply #8 on: October 24, 2008, 10:16:25 AM »
            Hmm.. this is surely going to take me a while then. In a few hours probably you should see a reply... or since i'm too lazy, it'll be Sunday morning. Either ways, i'm smiling that there's atleast ONE person who'se noticed my problem. Thanks for the replies, Carbon.

            Will be back soon.


            Carbon Dudeoxide

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            Re: "Memory space keeps decreasing".... Is this a virus?
            « Reply #9 on: October 24, 2008, 10:18:50 AM »
            All right, Good Luck!

            deletestardotstar

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              Re: "Memory space keeps decreasing".... Is this a virus?
              « Reply #10 on: October 24, 2008, 01:20:20 PM »
              This evening I AVG installed with the latest updates. It performed a command line scan in Safe mode and... found nothing! I restarted and also noted the HijackThis log. Frustrating as it is, now the free memory space has moved a few notches to 4.02 GB but falls back to 4.00 GB in 5 min time!!!!

              What is happening??? Expert advice majorly solicited.

              Here are the logs:

              AVG 8.0 Anti-Virus command line scanner
              Copyright (c) 1992 - 2008 AVG Technologies
              Program version 8.0.145, engine 8.0.0
              Virus Database: Version 270.8.2/1743  2008-10-24

              C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
              C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Locked file. Not tested.
              C:\Documents and Settings\Administrator\NTUSER.DAT Locked file. Not tested.
              C:\Documents and Settings\Administrator\ntuser.dat.LOG Locked file. Not tested.
              C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\2c4d52b15c41845c42eda9b1d64a2353_b339b0d0-f2f5-494c-acfb-6ea85074dcce Locked file. Not tested.
              C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\9d3305a016ed9f70500a0a6b338f998a_b339b0d0-f2f5-494c-acfb-6ea85074dcce Locked file. Not tested.
              C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
              C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Locked file. Not tested.
              C:\Documents and Settings\NetworkService\NTUSER.DAT Locked file. Not tested.
              C:\Documents and Settings\NetworkService\ntuser.dat.LOG Locked file. Not tested.
              C:\pagefile.sys Locked file. Not tested.
              C:\WINDOWS\system32\config\DEFAULT Locked file. Not tested.
              C:\WINDOWS\system32\config\default.LOG Locked file. Not tested.
              C:\WINDOWS\system32\config\SAM Locked file. Not tested.
              C:\WINDOWS\system32\config\SAM.LOG Locked file. Not tested.
              C:\WINDOWS\system32\config\SECURITY Locked file. Not tested.
              C:\WINDOWS\system32\config\SECURITY.LOG Locked file. Not tested.
              C:\WINDOWS\system32\config\SOFTWARE Locked file. Not tested.
              C:\WINDOWS\system32\config\software.LOG Locked file. Not tested.
              C:\WINDOWS\system32\config\SYSTEM Locked file. Not tested.
              C:\WINDOWS\system32\config\system.LOG Locked file. Not tested.

              ------------------------------------------------------------
              Objects scanned     : 654467
              Found infections    :    0
              Found PUPs          :    0
              Healed infections   :    0
              Healed PUPs         :    0
              Warnings            :    0
              ------------------------------------------------------------


              Logfile of Trend Micro HijackThis v2.0.2
              Scan saved at 12:41:53 AM, on 10/25/2008
              Platform: Windows XP SP2 (WinNT 5.01.2600)
              MSIE: Internet Explorer v7.00 (7.00.6000.16608)
              Boot mode: Normal

              Running processes:
              C:\WINDOWS\System32\smss.exe
              C:\WINDOWS\system32\winlogon.exe
              C:\WINDOWS\system32\services.exe
              C:\WINDOWS\system32\lsass.exe
              C:\WINDOWS\system32\ibmpmsvc.exe
              C:\WINDOWS\system32\svchost.exe
              C:\WINDOWS\System32\svchost.exe
              C:\WINDOWS\system32\svchost.exe
              C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
              C:\WINDOWS\Explorer.EXE
              C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
              C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
              C:\WINDOWS\system32\spoolsv.exe
              C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
              C:\Program Files\Memeo\AutoBackup\MemeoService.exe
              C:\PROGRA~1\AVG\AVG8\avgrsx.exe
              C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
              C:\Program Files\COMODO\Firewall\cmdagent.exe
              C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
              C:\Program Files\Java\jre6\bin\jqs.exe
              C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
              C:\WINDOWS\System32\QCONSVC.EXE
              C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
              C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
              C:\WINDOWS\system32\svchost.exe
              C:\WINDOWS\System32\TPHDEXLG.EXE
              C:\WINDOWS\system32\TpKmpSVC.exe
              C:\IBMTOOLS\UTILS\ibmprc.exe
              C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
              C:\WINDOWS\system32\rundll32.exe
              C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
              C:\Program Files\iTunes\iTunesHelper.exe
              C:\Program Files\COMODO\SafeSurf\cssurf.exe
              C:\Program Files\COMODO\Firewall\cfp.exe
              C:\Program Files\Common Files\Real\Update_OB\realsched.exe
              C:\Program Files\DU Meter\DUMeter.exe
              C:\Program Files\Java\jre6\bin\jusched.exe
              C:\PROGRA~1\AVG\AVG8\avgtray.exe
              C:\WINDOWS\system32\ctfmon.exe
              C:\WINDOWS\system32\wuauclt.exe
              C:\Program Files\iPod\bin\iPodService.exe
              C:\WINDOWS\System32\svchost.exe
              C:\Program Files\Memeo\AutoBackup\MemeoBackup.exe
              C:\Documents and Settings\Ramakant_pgp\Desktop\hijackthis_ver2.0.2_(Auhma.com).exe

              R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
              R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
              R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.0.0.4:8080
              O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
              O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
              O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
              O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
              O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
              O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
              O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
              O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
              O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
              O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
              O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
              O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
              O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
              O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
              O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
              O4 - HKLM\..\Run: [StxTrayMenu] "C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
              O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
              O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
              O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
              O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
              O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
              O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
              O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
              O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
              O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
              O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
              O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
              O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
              O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
              O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
              O4 - Startup: AutoBackup Launcher.lnk = C:\Program Files\Memeo\AutoBackup\MemeoLauncher.exe
              O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
              O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
              O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
              O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
              O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
              O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
              O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
              O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
              O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
              O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
              O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
              O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
              O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
              O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
              O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
              O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
              O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
              O11 - Options group: [JAVA_IBM] Java (IBM)
              O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199311108859
              O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
              O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
              O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
              O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,C:\WINDOWS\system32\cssdll32.dll,avgrsstx.dll
              O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
              O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
              O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
              O23 - Service: AutoBackup (BMUService) - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoService.exe
              O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
              O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
              O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
              O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
              O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
              O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
              O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
              O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
              O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
              O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
              O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
              O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
              O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
              O23 - Service: IBM HDD APS Logging Service (TPHDEXLGSVC) - IBM Corporation - C:\WINDOWS\System32\TPHDEXLG.EXE
              O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

              --
              End of file - 11023 bytes

              evilfantasy

              • Malware Removal Specialist
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              • Genius
              • Calm like a bomb
              • Thanked: 493
              • Experience: Experienced
              • OS: Windows 11
              Re: "Memory space keeps decreasing".... Is this a virus?
              « Reply #11 on: October 24, 2008, 10:30:06 PM »
              Also, If you think it's a malware issue, I would look here:
              http://www.computerhope.com/forum/index.php/topic,46313.0.html

              We need to see the logs from the above link. Posted in order.

              deletestardotstar

                Topic Starter


                Rookie

                Re: "Memory space keeps decreasing".... Is this a virus?
                « Reply #12 on: October 26, 2008, 04:11:27 PM »
                Hey Evil,

                Sorry for the delay. Am traveling this week. Will be checking mails every night. Here are the files as requested. Hope they help.



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                evilfantasy

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Calm like a bomb
                • Thanked: 493
                • Experience: Experienced
                • OS: Windows 11
                Re: "Memory space keeps decreasing".... Is this a virus?
                « Reply #13 on: October 26, 2008, 05:23:50 PM »
                I can't see anything that would indicate a virus or anything that would be causing this.

                deletestardotstar

                  Topic Starter


                  Rookie

                  Re: "Memory space keeps decreasing".... Is this a virus?
                  « Reply #14 on: October 26, 2008, 10:27:28 PM »
                  That's what been bothering me as well. Practically every virus scan that i've been running hasn't shown signs of any malware or virus. However still the issue of vanishing memory space refuses to budge.

                  Its strange since the last time i shut my computer i remember clearly Explorer showing 3.43 GB of free space. I shut it down for 2 days and boot it after the travel and last night it spiked to 5.31 GB! Without me deleting anything, free memory space has apparently "increased". The only activity i performed the previous time were only virus scans. For preparing the logs, it took me almost 3 hours in scanning the system. In this period the free space "decreased" to 4.30 GB. I lost an entire 1 GB in that period of time.

                  Hence the question - Is this now a malware/ trojan/ virus or is something else seriously wrong with the laptop?