PC not getting to the User Log On Screen

[Collins]

Hi,

My desktop PC will not get to the user log on screen when I start up.  At start up, it will go through the POST and then go through the Windows XP loading screen.  Just when it seems it has finished going through with the Windows XP loading screen and entering the User Log On screen it goes into stand by mode.  At this point no signal goes to the monitor and a message "No signal being received...." comes on to the monitor and the monitor light will turn from green to red and will be blinking.

The last time it happened I was able to solve this by going to the Safe mode and doing a SYstem Restore from a previous bookmarked date.  But this time around I have gone a month back on the System restore but the problem exists.

I have my booting sequence and all other parameters on the CMOS, and everything seems to work out fine.  What should I do.  I do not want to loose data nor upgrades on my primary master disk.

[Carbon Dudeoxide]

So the computer works fine in Safe Mode?

Try this step in my guide:
http://www.computerhope.com/forum/index.php/topic,62253.msg395335.html#msg395335

[Collins]

Hi Carbon Dudeoxide,
Yes please, the PC works fine at Safe Mode.

[Carbon Dudeoxide]

Follow that msconfig tip please.

[Collins]

Thanks.  I will do it and let you know the outcome.
But let me clarify the steps required, if you would not mind.
1.  I should go to the safe mode.
2.  Follow your instructions per the msconfig.
3.  uncheck most of the start up programs.

My question is which of the programs should I leave unchecked apart from the antivirus?  I will appreciate if you can give me a list of some normal programs that should not be touched like the antivirus.

[Carbon Dudeoxide]

A list eh? That would be pretty hard.

If you give me a list of all the Startup Item names in msconfig, I can tell you which ones you should disable (at least for now until we get the problem sorted)

[Collins]

Hi Carbon Dudeoxide,

I went through the msconfig sequence per your instructions and unchecked over 50% of the start up programs that I thought may not be needed at start up but the problem is still there.  What should be the next step.

[Carbon Dudeoxide]

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Install, and run HijackThis.
Post HijackThis log.

[Collins]

Thanks.  I will try this and get back to you.

[Collins]

Hi,

I was able to install the program from the site you gave but unfortunately I could not install because the Task bar covered where I have to check the "conditions acceptance" check box.  In the safe mode the fonts and icons are so large that this check box could not show up for checking no matter the up-dragging I did.
I tried changing the pixel size of my monitor but the changes was not accepted by the cpu:  I guess because I was in the safe mode!  What should I do to be able to install and try the recommended program?

Thanks in advance for your support.

[BC_Programmer]

Alt+spacebar, M, and then use the arrow keys to move the window.

[Collins]

The logfile from the scanning is attached for your review.
The scan came out with a lot of files prefixed with R, F, O etc.  What is the next step, pls?

[attachment deleted by admin]

[Collins]

Hi Carbon Dudeoxide and all,

I have attached the notepad per your directions, pls what is the next step?



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[evilfantasy]

Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode.

Download SDFix by AndyManchesta and save it to your desktop.

When using this tool, you must use the Administrator's account or an account with Administrative rights

* Now, double-click on the SDFix icon that should now be residing on your desktop. If a Open File - Security Warning box opens, click on the Run button.
* A window will now open showing SDFix being extracted into the C:\SDFix folder.     
* Once the installation program has finished extracting SDFix, it will open a Notepad with further instructions.
* DO NOT use it just yet.

Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

When your computer has started in safe mode, and you see the desktop, close all open Windows.

* Click on the Start button, click on the Run menu option, and type the following text from the Code Box into the Open: field then click the OK  button.

Code: [Select]

C:\SDFix\RunThis.bat
* SDFix window will open containing some brief info and a disclaimer on the use of the tool.
* Type Y on your keyboard and then press Enter to begin the cleanup process.
* It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
* Copy and paste the contents of the results file Report.txt in your next reply along with a new HijackThis log (from normal boot mode).

[Collins]

The requested txt documents are attached for your review.

collins

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