Error E00040010 - Device is busy

[alsteele]

I am trying to backup my computer using Acronis TrueImage 11. When I get to the point where I am supposed to write on DVD(s), I get the subject error message.
I am attaching a log file taken at the time of the error message.

[attachment deleted by admin]

[texasoeb]

alsteele;  I was dealing with this problem for more than 2 weeks.  Today, I just tried something different and I was able to make it work.  I can also duplicate the problem.  I have Norton Antivirus Corporate Edition "realtime file protection" enabled.  I disabled the antivirus, and it worked.  I enabled the antivirus and it did not work.  So, at the moment, for me, disabling the Norton Antivirus realtime protection did the trick.  I hope it works for you

[alsteele]

texasoeb
You have made my day! I did the same and lo and behold it works.
If you ever come to Massachusetts let me know. I would love to buy you a drink to celebrate.

[Broni]

Conclusion?
Get rid of Norton.