my laptop crashed

[emilylime]

well i tried downloading WoW off the site and then when i rebooted my computer it stopped working, when i turn it on theres an option to run windows repair or just run it as normal (my brother says someone was 'piggybacking' on the DL or something
when i choose the repair option, it shows a blue screen and it says 'STOP: c000021a {FATAL SYSTEM ERROR}'
and some other stuff...
my laptop is an Acer windows vista

[Rob Pomeroy]

Doesn't sound good.  Try here: http://support.microsoft.com/kb/156669/

[harry 48]

http://www.computerhope.com/forum/index.php/topic,46313.0.html


go to above and post the 3 logs  ( BELOW ) here an expert will see them , harry


color=red]http://www.computerhope.com/forum/index.php/board,7.0.html[/color]

[Mulreay]

Ahh the old 'blue screen of death' No seriously that's what it's called!!

This occurs when Windows switches into kernel mode and a user-mode
subsystem, such as Winlogon or the Client Server Runtime Subsystem
(CSRSS), is compromised. Security can no longer be guaranteed. Because
Win XP can't run without Winlogon or CSRSS, this is one of the few
situations where the failure of a user-mode service can cause the system
to stop responding. This Stop message also can occur as a result of
malware infestation or when the computer is restarted after a system
administrator has modified permissions so that the SYSTEM account no
longer has adequate permissions to access system files and folders