Software > Computer viruses and spyware

Internet/videos keep hanging up

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patio:
To do a diskclean go to Start/Accessories/Tools and you will see it listed...
To get any infections cleaned out Clik Here and follow the instructions...
This is not a short process...but it is well worth the machine's and your sanity...

dusters:
logs

[attachment deleted by admin]

patio:
I'm going to move this to the proper section...

ankur16:
1) Please  perform a full mbam scan  (not quick scan as you did earlier)  as follows.

* Open Malwarebyte Antimalware.Under the "Scanner" tab, select "Perform Full Scan" and click "Scan".In the dialog box select all your drives except CD/DVD drives.

* Now click "Start Scan"..After completion of scan a log file will pop up.Save this log file to a convenient location such as desktop.Now copy and paste this log file in your next reply .

2) Next download RootRepeal.rar and unzip it to your Desktop. You'll need WinRAR to extract it

    * Double click RootRepeal.exe to start the program
    * Click on the Report tab at the bottom of the program window
    * Click the Scan button
    * In the Select Scan dialog, check:
          o Drivers
          o Files
          o Processes
          o SSDT
          o Stealth Objects
          o Hidden Services
    * Click the OK button
    * In the next dialog, select all drives showing
    * Click OK to start the scan
   

The scan can take some time. DO NOT run any other programs while the scan is running
*  When the scan is complete, the Save Report button will become available
 * Click this and save the report to your Desktop as RootRepeal.txt
 * Go to File, then Exit to close the program
 * Attach this log in your next  post.

3) Download DDS by sUBs to your desktop.
Your antivirus software might question the file. If it does, allow it.

    * Double click DDS.scr to run it and wait for the scan to finish
    * When finished DDS.txt will open
    * A small while later, a prompt will open. Answer Yes
    * DDS will continue scanning
    * When done, Attach.txt will open

Copy and paste the DDS.txt and attach Attach.txt


Make sure you include the following files in your next reply

*New mbam log
*DDS.txt
*Attach.txt
*Rootrepeal.txt

dusters:
When I tried to run RootRepeal I got an error message saying "RootRepeal does not support 64 bit OSs."

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