Hello,
I am helping a friend with his computer and he had the Windows Enterprise Suite malware that kept saying he had issues. I used Malwarebytes' removal tool and it found 815 infections. I thought it removed everything but I guess not..now when he gets online, it keeps trying to send his browser to places like getantivirusplusnow.com and things like that and he literally can't get a window to load.
I ran Hijackthis and below is what I got..any help ASAP would be great. He uses his computer for business..although I'm sure surfin' adult sites are what got him where he's at. Hahaha.
Here's the log (Thanks for any help!)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:27:53 PM, on 11/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\LMI5.tmp\lmi_rescue.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\LMI5.tmp\lmi_rescue.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://us.rd.yahoo.com/customize/ie/...ch/search.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://us.rd.yahoo.com/customize/ie/.../www.yahoo.comR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://us.rd.yahoo.com/customize/ie/.../www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://us.rd.yahoo.com/customize/ie/...ch/search.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://us.rd.yahoo.com/customize/ie/.../www.yahoo.comR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://us.rd.yahoo.com/customize/ie/.../www.yahoo.comR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Barra Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100
www.getantivirusplusnow.comO1 - Hosts: 74.125.45.100
www.secure-plus-payments.comO1 - Hosts: 74.125.45.100
www.getavplusnow.comO1 - Hosts: 74.125.45.100
www.securesoftwarebill.comO1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 88.198.198.204 google.ae
O1 - Hosts: 88.198.198.204 google.as
O1 - Hosts: 88.198.198.204 google.at
O1 - Hosts: 88.198.198.204 google.az
O1 - Hosts: 88.198.198.204 google.ba
O1 - Hosts: 88.198.198.204 google.be
O1 - Hosts: 88.198.198.204 google.bg
O1 - Hosts: 88.198.198.204 google.bs
O1 - Hosts: 88.198.198.204 google.ca
O1 - Hosts: 88.198.198.204 google.cd
O1 - Hosts: 88.198.198.204 google.com.gh
O1 - Hosts: 88.198.198.204 google.com.hk
O1 - Hosts: 88.198.198.204 google.com.jm
O1 - Hosts: 88.198.198.204 google.com.mx
O1 - Hosts: 88.198.198.204 google.com.my
O1 - Hosts: 88.198.198.204 google.com.na
O1 - Hosts: 88.198.198.204 google.com.nf
O1 - Hosts: 88.198.198.204 google.com.ng
O1 - Hosts: 88.198.198.204 google.ch
O1 - Hosts: 88.198.198.204 google.com.np
O1 - Hosts: 88.198.198.204 google.com.pr
O1 - Hosts: 88.198.198.204 google.com.qa
O1 - Hosts: 88.198.198.204 google.com.sg
O1 - Hosts: 88.198.198.204 google.com.tj
O1 - Hosts: 88.198.198.204 google.com.tw
O1 - Hosts: 88.198.198.204 google.dj
O1 - Hosts: 88.198.198.204 google.de
O1 - Hosts: 88.198.198.204 google.dk
O1 - Hosts: 88.198.198.204 google.dm
O1 - Hosts: 88.198.198.204 google.ee
O1 - Hosts: 88.198.198.204 google.fi
O1 - Hosts: 88.198.198.204 google.fm
O1 - Hosts: 88.198.198.204 google.fr
O1 - Hosts: 88.198.198.204 google.ge
O1 - Hosts: 88.198.198.204 google.gg
O1 - Hosts: 88.198.198.204 google.gm
O1 - Hosts: 88.198.198.204 google.gr
O1 - Hosts: 88.198.198.204 google.ht
O1 - Hosts: 88.198.198.204 google.ie
O1 - Hosts: 88.198.198.204 google.im
O1 - Hosts: 88.198.198.204 google.in
O1 - Hosts: 88.198.198.204 google.it
O1 - Hosts: 88.198.198.204 google.ki
O1 - Hosts: 88.198.198.204 google.la
O1 - Hosts: 88.198.198.204 google.li
O1 - Hosts: 88.198.198.204 google.lv
O1 - Hosts: 88.198.198.204 google.ma
O1 - Hosts: 88.198.198.204 google.ms
O1 - Hosts: 88.198.198.204 google.mu
O1 - Hosts: 88.198.198.204 google.mw
O1 - Hosts: 88.198.198.204 google.nl
O1 - Hosts: 88.198.198.204 google.no
O1 - Hosts: 88.198.198.204 google.nr
O1 - Hosts: 88.198.198.204 google.nu
O1 - Hosts: 88.198.198.204 google.pl
O1 - Hosts: 88.198.198.204 google.pn
O1 - Hosts: 88.198.198.204 google.pt
O1 - Hosts: 88.198.198.204 google.ro
O1 - Hosts: 88.198.198.204 *Blocked Russian URL*
O1 - Hosts: 88.198.198.204 google.rw
O1 - Hosts: 88.198.198.204 google.sc
O1 - Hosts: 88.198.198.204 google.se
O1 - Hosts: 88.198.198.204 google.sh
O1 - Hosts: 88.198.198.204 google.si
O1 - Hosts: 88.198.198.204 google.sm
O1 - Hosts: 88.198.198.204 google.sn
O1 - Hosts: 88.198.198.204 google.st
O1 - Hosts: 88.198.198.204 google.tl
O1 - Hosts: 88.198.198.204 google.tm
O1 - Hosts: 88.198.198.204 google.tt
O1 - Hosts: 88.198.198.204 google.us
O1 - Hosts: 88.198.198.204 google.vu
O1 - Hosts: 88.198.198.204 google.ws
O1 - Hosts: 88.198.198.204 google.co.ck
O1 - Hosts: 88.198.198.204 google.co.id
O1 - Hosts: 88.198.198.204 google.co.il
O1 - Hosts: 88.198.198.204 google.co.in
O1 - Hosts: 88.198.198.204 google.co.jp
O1 - Hosts: 88.198.198.204 google.co.kr
O1 - Hosts: 88.198.198.204 google.co.ls
O1 - Hosts: 88.198.198.204 google.co.ma
O1 - Hosts: 88.198.198.204 google.co.nz
O1 - Hosts: 88.198.198.204 google.co.tz
O1 - Hosts: 88.198.198.204 google.co.ug
O1 - Hosts: 88.198.198.204 google.co.uk
O1 - Hosts: 88.198.198.204 google.co.za
O1 - Hosts: 88.198.198.204 google.co.zm
O1 - Hosts: 88.198.198.204 google.com
O1 - Hosts: 88.198.198.204 google.com.af
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Barra Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\RunOnce: [*LogMeInRescue_3864480020] "C:\WINDOWS\LMI5.tmp\lmi_rescue.exe" -runonce reboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.microsoft.com/windowsu...?1238608827833O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1238864985484O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/ge...sh/swflash.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{893033E4-0B90-4C75-9EFF-99B128EC31A9}: NameServer = 71.250.0.12 71.242.0.12
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1ca4ee1d2eb361e) (gupdate1ca4ee1d2eb361e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (
www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
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