Software > Computer viruses and spyware

Request for malware removal assistance

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SuperDave:
Try running this before the GMer Rootkit scan to see if it makes any difference. BTW, I tried Gmer on my computer. It ran ok but I stopped it in mid-scan. When I tried to save the log, it froze my computer.

Download DeFogger by jpshortstuffand save it to your desktop.
 
* Double click DeFogger.exe to run the tool.
* The application window will appear.
* Click the Disable button to disable your CD Emulation drivers
* Click Yes to continue.
* A 'Finished!' message will appear.
* Click OK.
* DeFogger will now ask to reboot the machine...click OK.
 
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
 
Do not re-enable these drivers until otherwise instructed.

To re-enable your Emulation drivers, double click DeFogger to run the tool.

* The application window will appear.
* Click the Re-enable button to re-enable your CD Emulation drivers.
* Click Yes to continue.
* A 'Finished!' message will appear.
* Click OK
* DeFogger will now ask to reboot the machine, click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

maine:
Sadly, that did not work.  I followed the defogger steps, but when I ran gmer, I got the blue screen again.
Page_fault_in_nonpaged_area
0x00000050 (0x8C800000B, 0x00000000, 0x9583oF60, 0x00000000)
Thanks

SuperDave:
Ok. Follow the directions to re-enable your emulation drivers as described in the previous post. I'll check this out further and be back when I have more information.

maine:
OK!

SuperDave:
How is your computer working now? Any redirects?

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