| TROUBLESHOOTING Drive
recalls
Drives purchased between August 27, 1999 and September 24, 1999 from 6 to 20 GB may
fail after six to twelve months of full-time use. Below is a listing of models
affected:
WD64AA-XXAAAX (6.4 GB)
WD68AA (6.8 GB)
WD100AA (10.0 GB)
WD102AA-XXAAAX (10.2 GB)
WD135AA (13.5 GB)
WD136AA (13.6 GB)
WD170AA (17.0 GB)
WD172AA (17.2 GB)
WD200AA (20.0 GB)
WD205AA (20.5 GB)
Additional information on this issue can be found through
Western
Digital's web site or technical support number.
General hard drive troubleshooting:
See our general hard drive troubleshooting page
which lists complete information on computer hard drives.
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