Basic troubleshooting
Windows NT troubleshooting

Basic troubleshooting

Power Supplies on External Jaz Drives - 2 GB / 1 GB Jaz drives or supplemental power supplies which were purchased after September 1, 1998 may potentially have defective PSU (Power Supply Units). The defect is caused by the plastic casing surrounding the PSU is a plastic material not approved by Iomega and can potentially cause harm to someone whom may be handling it because of the possibility of exposure to internal electronics. Iomega has announced a voluntary recall additional information on this recall can be found at http://www.iomega.com/support/nav_recalls.html

Windows NT

Installing parallel Zip drive in Windows NT.

First ensure that the drive is properly connected to the back of the computer. While following the below trouble
installation steps it is recommended that no other device be connected to the parallel port besides the Zip drive.

Download or have available the ZipTools for Windows NT located on our drivers page.

Open the SCSI adapters - By clicking Start / Settings / Control Panel and double clicking SCSI adapters.
Install drivers off of disk - By clicking the Drivers tab / click Have disk / point to the location of your ZipTools,
Windows should then detect the Iomega Parallel / PPA3 device, click ok and reboot your computer.