Getting "COMCTRL32.DLL" error when starting into Windows 95

Turn the computer off and wait for 30 seconds; as you turn on the computer again, wait for a beep. As the computer beeps or when you see the message Starting Windows 95, press your F8 key to get the Startup menu. In the startup menu, choose the option for Safe Mode command prompt.

Once at a C:\> type cd\windows\system press enter then type ren commctrl.dll commctrl.old press enter. Then get your Windows95 cd or a cd that has windows95 on it; once the cd is in, type extract x:\win95\precopy1.cab kommctrl.dll or if this is invalid type extract x:\win95\precopy2.cab kommctrl.dll (x represents the letter of your CD-ROM drive, so this may be D, E, or Q). Once the file has been copied, type ren kommctrl.dll commctrl.dl press enter, reboot computer and issue should be resolved.

16-Bit app Error when trying to print

This happens when trying to print with another 16/32 Bit communication app open at the same time. An example of this is Comm Central or NEC Connections. To resolve this issue, click on Start / Run, and type system.ini and press enter; this should take you to the system notepad. Look between the [boot] and [keyboard] section for a line that has comm.drv listed in it; ensure this line says comm.drv=comm.drv, if it has something such as pbcomm.drv=comm.drv, remove the pb from the line. Additionally, if you have more than one comm.drv=comm.drv line, remove it so there is only one. Once the above has been done, save and exit out of the file and reboot the computer, and this should resolve your issue.

General printer troubleshooting:

See our printer troubleshooting page which lists complete information on computer printers.