Computer Hardware
Information about Packard Bell Sound Cards.

Quick links General sound card information Speaker help DirectX information   TROUBLESHOOTING The below information is pertaining to the Packard Bell 14.4, 28.8, 33.6 and Sound for Sound Cards / Modems. All troubleshooting steps for the above sound cards are found on our Sound Card page. If you have trouble shot your sound card and are unable to get it to work or need to reinstall the sound card, click on the appropriate link to get to reinstall steps. Packard Bell 14.4 Sound Card Packard Bell 28.8 Sound Card Packard Bell 33.6 Sound Card Packard Bell Sound 4 Sound Card

Index Category: Sound Card Companies: Packard Bell Related Pages: Sound Blaster live Sound Blaster 16 Sound Blaster 32 Sound Blaster 64 Sound Blaster 128 Drivers Sound Card Drivers Resolved Were you able to locate the answer to your questions? Yes No

REINSTALLING PACKARD BELL 14.4 / 28.8 SOUND CARD DRIVERS

Check in Device Manager, if you see "other devices" then click to go under it and remove everything under it; unless something sounds familiar, like a printer, but make sure nothing relating to sound or unknown device is under there; once all removed then look under sound video and game controllers, remove everything that is under there Packard bell sound card mpu401, joystick etc.

Get a blank disk and your master CD that came with the system.

Go to The DOS prompt, once under there go to the d: drive and go into the bu directory then i,rockeydrv.001,windows (may be inf) and type copy *.* a: which will copy the drivers to disk, then go into the system directory and again copy *.* a:.

Go back into Control Panel click on add remove hardware, click next, say no; next scroll to sound video and game controllers, highlight it; next click on aztech labs and then aztech sound galaxy 16 then say have disk, say OK to a:/ then HIGHLIGHT the Packard bell sound card, click on next, next if you run into any kind of a version conflict say NO you do not want to keep it, say next if any next, then when it says finish and it asks you to restart the computer say yes.

If still no sound, go to DOS, go into the sound144 or sound16a or pbaudio, and then utility directory, type HWSET /MR /MS press ENTER, then type "diagnose" if you still do not get sound, please contact Packard Bell.

REINSTALLING PACKARD BELL 33.6 AND SOUND 4 SOUND CARDS

Make sure that you do not see a sound icon by the time in the bottom right side of the monitor.

If you do see it, click on it once, make sure it is not muted and its up, then click on it twice should pull up a big menu, under there make sure nothing is muted and that nothing is down.

If you don't see it, go into Control Panel under Control Panel, click on multimedia, if you see "no playback devices" then continue on; if you don't see that, check the "show volume on task bar" then follow step #2.

Check in Device Manager if you see "other devices" then click to go under it and remove everything under it; unless something sound familiar, like a printer, then go under sound video game controllers, remove EVERYTHING below sound video game controllers by highlighting one, clicking on remove and repeating the same process, then go under modems and remove everything under there as well (no we have not lost our minds, your modem and sound card are related and will be re detected upon boot if working properly).

General sound card troubleshooting:

See our general sound card troubleshooting page which lists complete information on computer sound cards.