SuperDisk and LS120 drive help and support.
Quick links
SuperDisk ABCs
Cleaning information
Technical Support
The LS120, or SuperDisk, is a drive which supports a special floppy diskette which can store up to 120MB of information as well as being backwards compatible and still supporting the standard 1.44MB floppy diskettes.
Before connecting the SuperDisk drive, ensure that all information is backed up on your computer's hard drive. Once backed up, open the computer case, being aware of ESD, and get the computer setup to have the Super Disk drive installed.
Before placing the SuperDisk drive into your computer, ensure that you have properly set the Jumper Settings.
Once the jumper settings have been properly set, place the drive into an available location on your computer. When connecting the IDE connection to the LS120 drive, it must be connected directly to the IDE port on the motherboard or interface board. The LS120 will not work off a sound card IDE channel.
Next, connect the power and boot the computer and install the software
The below illustration is the back of the Imation LS120 SuperDisk drive. Ensure before connecting the drive that you properly set the jumper settings.
Basic troubleshooting
Macintosh OS troubleshooting
Windows 95 troubleshooting
Windows 98 troubleshooting
Windows NT troubleshooting
Can I boot from the SuperDisk drive?
If your computer's BIOS supports the LS120 or SuperDisk option, you can boot from the LS120 super disk. If this option is not available from CMOS, you may want to contact your manufacturer for possible BIOS updates. Alternatively, you can purchase a SuperDisk drive ISA adapter board from Imation.
Cannot eject the diskette currently in the SuperDisk.
The SuperDisk drive is a digital switch and not a mechanical switch like that of a standard floppy diskette drive. Therefore, the computer needs to have power to eject the floppy diskette.
If the computer cannot get power you can straighten a paper clip and press the manual eject button by sliding the paper clip into the small hole in front of your SuperDisk drive.
If the computer is on, however, does not eject and you are running Windows 9x, attempt to press CTRL + ALT + DEL within Windows, this will open the End task window; within this window Close all application except Explorer and Systray. Once only these two items are remaining, attempt to eject the diskette again. If this does eject the diskette, it's a good possibility another software application was not responding or was utilizing a portion of the diskette causing it to not eject.
Can the SuperDisk drive be mounted vertically?
Imation indicates that this can be done; however, it is not recommended as it works best horizontally.
Unable to get the Parallel SuperDisk drive to work with Canon 610 or 620 Printer.
See the Canon Printer Page for further information.
Unable to get the Parallel SuperDisk drive to work with the Hewlett Packard 5L printer.
See the Hewlett Packard Page for further information.
Old Macintosh software which has several diskettes fails to install
The installation of older Macintosh software may fail on USB versions of the Imation SuperDisk drives. Older Macintosh software can use an eject command which is incompatible with the USB version of the SuperDisk drive. It is recommended you copy the contents of each of the diskettes to a temporary folder on your hard drive and run the installation from that folder.
After installing the Parallel SuperDisk drive my computer only boots to Safe Mode.
Turn off your computer and disconnect the Parallel SuperDisk drive from your computer. After disconnecting the drive, turn on the computer and enter Safe Mode by pressing F8 as the computer beeps or pressing and holding CTRL as the computer is booting up. Once in Safe mode, click Start, Find, Find files or folders, search for drvwppqt.vxd on the C: drive. Once this file has been located, rename the file by right-clicking the file and choosing the option to rename the file, rename the file to drvwppqt.vx_ Once renamed, shutdown the computer, reconnect the SuperDisk drive and power the computer back on.
After the installation of Windows 98 my computer freezes.
During the installation I lose control of my SCSI CD-ROM drive.
This issue can occur when Hide120.com is located within the Autoexec.bat file. This file allows you to access the LS120 or SuperDisk drive from MS-DOS or Windows 3.x. To resolve this issue, reboot the computer and boot to a Safe Mode command prompt only by pressing the F8 key when the computer beeps or by pressing and holding CTRL as the computer boots up. Once in the C:\> directory, type edit autoexec.bat in the autoexec.bat file remark x:\lsl120\hide120.com line by typing REM in front of the line.
Windows NT may report a Cyclic Redundancy (CRC) Error or hang when attempting to access the SuperDisk Drive.
Install the latest Windows NT service pack onto the computer.
Blue screen error with No_More_IRP_Stack_Locations error.
This error message can occur when using the SuperDisk and McAfee Virus scanner 3.0.2. To resolve this issue, uninstall the SuperDisk drive and McAfee Virus scanner from the computer. Once each have been uninstalled, reinstall the SuperDisk drive and update to the latest version of McAfee Virus scanner.