Reference number: CH000092

Palm Pilot battery help.

Issue:

Palm Pilot battery help.

Solution:

Use recommended batteries - 3COM recommends that you only use quality alkaline batteries with your 3Com connected organizer. Nickel-cadmium batteries are not recommended, as they do not supply sufficient voltage and will not trigger low battery warnings. Users have reported fair success using rechargeable alkaline batteries.

Typical battery life - With normal use, you should get around two months of use from a set of quality AAA alkaline batteries. Even with heavy usage, your batteries should last over one month.

Low battery power may cause unusual Behavior - If you expect that your batteries may be running low on power and you are exhibiting unusual behavior, we recommend that you replace your old batteries with a good set of batteries.

Frequent Low-battery Warnings with my Palm Pilot 1000 or Palm Pilot 5000 - With these series of Palm Pilots you encounter low battery error messages once your battery reaches 2.1 volts; however, it can be used for a while before completely going dead, unfortunately as of yet we are un-aware of any way of preventing these warnings when your batteries reach lower then 2.1.

Palm Pilot shuts down when turning on or does not inform me that the batteries are low - Some brands of batteries experience drastic voltage drops when the organizer first powers up or produces a high spike of current. This voltage drop can trigger a "low-voltage interrupt" that turns the organizer off. Changing the brand of batteries you are using with your organizer may eliminate this problem.

Loss of data when batteries have died - If you did not synchronize with your Palm Pilot before replacing your batteries or if your batteries have died before you were able to synchronize, simply synchronize your Palm Pilot to obtain all pre-existing backed up information. If you have not backed up your Palm Pilot information, there is no way to get this information recovered.