Reference number: CH000153

Windows 98 Power Saving/Standby mode does not work.

Issue:

Windows 98 Power Saving/Standby mode does not work.

Cause:

There are several potential causes for Windows 98 Power Saving / Standby mode not functioning, such as:

1. Not enabled.
2. Third-party applications.
3. Screen Savers.
4. Power Management Enabled / Disabled in CMOS.
5. Corrupt APM (Advanced Power Management) drivers.
6. Hardware components preventing Power Saving / Standby from working.

Solutions:

Verify Power Management is enabled

Click Start / Settings / Control panel / double-click the Power Management Icon, verify that the Power schemes is Always on and specify the time that you want power Management for the monitor and hard disk drive to activate.

Remove all third-party applications running in the background

Follow CHTSR steps for removing all software running in the background. Once third-party programs are removed from the background, verify if the Power Saving / Standby feature still exists. If the issue has been resolved it's a good possibility that a program that was running in the background such as a virus protection utility is causing the computer from going into Power Saving / Standby mode.

Screen Savers

Attempt to disable all screen savers; screen savers such as 3D Flower Box, 3D Flying Objects, 3D Maze and 3D Text can cause the computer from going into Power Saving / standby mode. 

Power Management Enabled / Disabled in CMOS

Generally, computers have the capability of having the computer hardware (BIOS) control power management and/or Windows control power management. Check your computer CMOS to verify if Power Management is enabled within CMOS. If enabled and the computer is not going into Power Saving / Standby mode, attempt to disable Power Management in CMOS and follow the below steps for reinstalling the APM drivers in Windows.

Additional information about how to get into the BIOS / CMOS setup can be found on document CH000192.

Corrupt APM (Advanced Power Management) drivers

Click Start / Settings / Control Panel / double-click the Systems icon / click the Device Manager tab / click the + next to System. If the first device is not Advanced Power Management support, skip to the next paragraph. If Advanced Power Management support is present, highlight and click the Remove button to remove it from Device Manager. Once removed, reboot the computer and let it reinstall and try power management again.

If Advanced Power Management was not listed in Device Manager or once removed was not reinstalled after rebooting the computer, click Start / Settings / Control Panel / double-click on Add new hardware, and let Windows detect and install new hardware (should detect and install Advanced Power Management support). If Windows does not detect Advanced Power Management support, verify in CMOS that Power Management is Enabled.

Hardware components preventing Power Saving / Standby from working

Some hardware devices such as USB devices can cause the computer to not go into Power Saving / Standby mode. If you have recently installed new hardware, it is recommended that you temporarily remove it to verify it is not causing the issue of going into Power Saving / Standby mode.

Additional Information:

• See our APM help page for additional information and help with Power Management.