Reference number: CH000158

Missing standby option in Windows 98 shut down dialog box.

Issue:

Missing standby option in Windows 98 shut down dialog box.

Cause:

If standby unsuccessfully enters standby more than two times, Windows will prompt the user to remove this feature. If the user says yes to disable the feature, Windows will remove this option from the shut down dialog box.

Solution:

1. Click Start / Settings / Control Panel / double-click the Systems icon and click the Device Manager tab.
2. Click the + next to System Devices and verify that Advanced Power Management Support is present. If this entry is present, highlight it and click remove and reboot the computer. If this entry is not present, follow the below steps:

1. Click Start / Settings / Control Panel / double-click the Add New hardware icon.
2. Follow the steps allowing Windows to install new hardware. 

3. If the above steps have been completed successfully, verify if this resolved your issue.
4. Click  Start / Settings / Control Panel / double-click the System icon and click the Device Manager tab.
5. Click the + on Floppy disk controllers and highlight the Standard Floppy Disk Controller listed beneath it. Once highlighted, click the Remove button and restart the computer to reinstall the Floppy Disk Controller.
6. Once steps four and five have been completed successfully, verify if this resolved your issue.
7. Enter CMOS and verify if your Power Management is Enabled. If Disabled set the option to Enabled. Additional information about entering the CMOS setup can be found on document CH000192.