Reference number: CH000187

Windows NT / 2000 installation is very slow.

Issue:

Windows NT / 2000 installation is very slow.

Cause:

SMARTDRV is not being loaded.

Solution:

1. Load SMARTDRV.EXE onto your bootable floppy diskette if not already on it. If you do not have this file, it can be copied from any Windows 3.1, Windows 95, Windows 98 or Windows ME computer.
2. Reboot the computer with the diskette in the drive.
3. At the prompt type smartdrv and press enter.
4. Once back at the prompt, begin the installation of Windows NT or Windows 2000.