Fixed disk failure.
Issue
Fixed disk failure.
Additional information
Error may also be one of the below error messages.
Fixed disk 0 failure
Fixed disk 1 failure
Fixed disk C failure
Fixed disk D failure
Cause
This issue can be caused by any of the following possibilities:
- Hard drive not setup properly in CMOS
- Hard disk drive not detected
- Hard disk drive not setup
- Bad hard disk drive
Solution
Hard drive not setup properly in CMOS
Verify that the hard disk drive is setup in CMOS Setup as Auto or that it is properly manually configured. You can find hard disk drive CMOS settings on our hard disk drive specifications page.
Hard disk drive not detected
If you've recently installed any new hardware it's suggested that it be removed to verify it's not causing this issue. If after the device has been removed the computer works and it was another IDE / EIDE device ensure that the jumpers are properly set on the hard disk drive.
In addition to removing any new hardware it's also suggested if you've recently moved the computer or installed anything inside the computer that the connections for the drive be checked. Usually it's best to disconnect the cables from the back of the drive and reconnect them to make sure they're connected properly. While inside also disconnect and reconnect the cable connected to the motherboard as well. While inside your computer make sure you're aware of ESD.
Hard disk drive not setup
See if the hard disk drive is detected by fdisk. If the hard disk drive is detected but does not have a partition, create a new partition using fdisk. Additional information and help with fdisk can be found on our fdisk page.
If you have followed the above steps and you continue to experience the same issue, unfortunately it is likely that the hard disk drive is bad or the controller is bad.
If available, you may want to connect another known good hard disk drive to the computer to determine if it can be detected. If it is able to be detected then replace your hard disk drive. If it is not detected, unfortunately you will need to replace the motherboard or controller as it is bad.
If no additional hard disk drive is available it is recommended that the hard disk drive be replaced first or that the computer be serviced or repaired.