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Computer stops at verifying DMI pool data

Verifying DMI pool data message

Corrupt boot files on the computer

If the computer has no bootable files on the drive it is attempting to boot from the computer may halt at "verifying dmi pool data..." To resolve this issue follow the steps below.

  • Boot from a bootable floppy diskette. Ensure that this diskette was made on the same Microsoft Windows operating system that is installed on your computer.
  • Once at the A:\> prompt type "sys c:" and press enter. Once completed you should get a "File system transferred" message. Once transferred remove the diskette and reboot the computer.

If the computer continues to not boot, re-create the master boot record by booting from the bootable floppy diskette again. Once at the A:\> prompt type "fdisk /mbr" and press enter. If the command runs successfully, you should get a new prompt with no error. Once at the prompt remove the diskette and reboot the computer.

Note: The above information only applies to Microsoft Windows users. If you have Linux, OS/2, or other operating system make sure the operating system has been properly installed and your boot manager is not corrupt.

Floppy diskette or CD in computer causing issue

Verify no floppy diskette, CD, or USB drive is connected to the computer. In some cases, the computer may be trying to boot from either of these drives causing issues with the boot sequence.

Settings for hard drive are not correct

If the computer freezes at "Verifying dmi pool data..." there may be an issue with the hard drive settings within CMOS. Enter CMOS setup and verify that the hard drive settings are set properly and that it is set to Auto Detect.

Boot devices not set properly

The computer stopping at " verifying dmi pool data..." can be caused when the boot devices on your computer are not set properly in CMOS. First, verify that no CD or diskette is in your computer. If a CD or diskette is in the computer remove this first to determine if it was attempting to boot from it.

If no CD or diskette is in the computer and your computer still halts at the DMI message enter CMOS setup and verify that the boot options are set properly. We commonly recommend that the floppy be set the first boot device, hard drive as the second boot device and the CD-ROM as the third boot device.

BIOS corrupt or setting not set properly

If none of the above recommendations has resolved your issue, reset the BIOS or CMOS settings to the factory or default settings.

Connections loose or disconnected

If the computer has been recently moved or new hardware has been installed, a connection may be loose or even disconnected. Verify that the hard drive, floppy, and CD-ROM cables are properly connected.

Bad hard drive or other bad hardware

If you've tried the above recommendations and your computer continues to freeze at the DMI message, it may be a sign that one of your hardware components is malfunctioning.

Before replacing any hardware, we first recommend you erase everything on the hard drive and start over.

If you're unable to reinstall the operating system your computer may have a hardware issue and it's suggested that the hard drive be replaced. If replacing the hard drive does not resolve the problem we would recommend replacing the motherboard next.

Additional information