Reference number: CH000498

How to determine what type of modem I have?

Question:

How do I determine what type of modem I have?

Answer:

Users running Microsoft Windows 98, 2000, or XP

Microsoft Windows users can easily determine the type of modem that is currently installed in their computer by following the below steps.

1. Click the Start Button and then click the "Programs" folder.
2. Next, click the "Accessories" and then the "System Information" folder.
3. Within the "System Information" window, click the "+" symbol next to "Components".
4. Click "Modem" and in the right side of the window you should be able to locate complete information about the modem.

Other methods of determining the type of modem

1. One of the best methods of determining the type of modem within a computer is to physically inspect the modem. On the majority of modems you will be able to determine the manufacturer, model number, and/or speed by opening the computer and physically looking at the modem.
2. If you are unable to locate a manufacturer or model number of the modem, but are able to locate a FCC identification number, it is recommended that you perform a FCC search using that number. Additional information about FCC numbers and how to search for information about a FCC number can be found on our FCC dictionary definition page. 

Reasoning:

Product listing or specifications

If you are trying to list all the specific information about your computer modem, specifying the manufacturer, type, model and speed of the modem is sufficient. For example:

PCI 3COM 96k modem

Drivers or installation

A listing of computer modem drivers can be found on our modem drivers page.

Additional information about installing a computer modem can be found on document CH000417.

Replacement or repair

If you are trying to determine the type of modem because it needs replaced or repaired, it is recommended that the modem simply be replaced with another modem.

Additional buying tips on buying a computer modem can be found here.