Reference number: CH000560

Flipped monitor display in Windows.

Question:

Flipped monitor display in Windows.

Additional information:

Third-party software utilities such as the NVIDIA Settings have the ability to flip or rotate a monitor's display 0, 90, 180, and/or 270 degrees so that different types of monitors or positioning of monitors can be used.

Answer:

To resolve this issue we recommend you follow the below steps.

Shortcut key

Some computers and displays that have had their displays flipped upside down can be corrected by simply pressing CTRL + ALT + up arrow on the keyboard.

Able to navigate Windows

1. If you are able to navigate Windows with the monitor display as it currently is verify that the display settings for the monitor cannot be changed through a display manager or display utility by looking for any icon in the systray related to your video card. For example, NVIDIA's utility may look similar to the icon shown here ().
2. If a utility is found in your systray that is associated with your video card, right-click this icon and try to locate any rotation settings. In the case of the NVIDIA utility, the user should locate Rotation Settings and be able to select this option to rotate to 0 degrees.
3. If you are unable to locate any utilities displayed in your systray or any rotation settings, open your display properties by clicking Start, Settings, Control Panel, and double clicking the display icon. Within display properties, check the settings tab for any additional settings or rotation settings that may be able to correct your issue.
4. Finally, if you are still unable to locate any feature of your display properties that enabled the monitor display to be rotated, we recommend you delete your display adapter in Device Manager and reboot the computer to allow windows to re-initialize your video card. Information about the Device Manager can be found here.
5. If this does not resolve your issue, we recommend installing the latest video drivers on your computer.

Unable to navigate Windows

1. Boot the computer into Safe Mode. Additional information on how to get into Safe Mode can be found on document CHSAFE. Because no third-party software utilities are loaded when the computer is booted into Safe Mode, your display should look normal.
2. If you are familiar with what program enabled your display to be rotated attempt, to load the program though Safe Mode and correct your settings.
3. Unfortunately, if you are not familiar with how your display was rotated and because Safe Mode does not load any software utilities, we recommend you delete your display adapter in Device Manager and reboot the computer to allow windows to re-initialize your video card. Information about the Device Manager can be found here.
4. If this does not resolve your issue, we recommend installing the latest video drivers on your computer.