Reference number: CH000579
Unable to read floppy diskette.
Question:Unable to read floppy diskette.
Cause:
This issue could be caused by one of the below possibilities.
- Bad floppy diskette.
- Error with floppy diskette.
- Bad floppy diskette drive.
Note: This document is
referring to floppy diskette issues; if you are having problems
reading diskettes, please see document
CH000277.
Answer:Bad floppy or error with diskette
This issue is most often caused by a bad floppy diskette. Try
alternate floppy diskettes in the computer. If other diskettes are
able to be read in the computer is likely a bad diskette.
If the diskette contains valuable information or information that
is only able to be found on this diskette, try reading the diskette
in another computer. If the diskette works in the computer it is
still likely errors exist with the diskette; copy the contents of
the diskette to the computer and try using an alternate floppy
diskette to transfer the information.
Bad floppy diskette drive
If no floppy diskette can be read in the computer, but
other computers read the diskettes, see document
CH000277 for floppy diskette drive troubleshooting.
Data recovery
If this information is valuable
information that cannot be lost and is not stored anywhere else,
you may wish to consider a data recovery service for lost or
deleted files. See document CH000342
for additional information.
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