Reference number: CH000597
Computer always boots into Windows Safe Mode.
Issue:Computer always boots into Windows Safe Mode.
Solution:It is common that users believe the computer boots into Safe Mode
each time the computer boots because of incorrect video drivers or
video settings. When booting into Safe Mode, the lowest settings are
used, including your video card. This means that the resolution is
640x480, 16 colors when in Safe Mode; however, a video card can also
have these settings improperly set or corrupt drivers may also cause
the video resolution to be set to this resolution, giving the user the
impression that they are in Safe Mode when really in normal mode.
Microsoft Windows will indicate when a user is in Safe Mode by
displaying "Safe Mode" in each of the corners of the
window and/or by displaying a Safe Mode message when first loading
into Windows. If this message is not seen, it is likely you are in
normal mode and not Safe Mode. To correct issues with your video
card that make it appear your computer is in Safe Mode, please see document
CH000190 for information about setting the resolution in
Windows.
Additional information:
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