Reference number: CH000611

Scandisk restarts and never completes checking the hard drive.

Question:

Scandisk restarts and never completes checking the hard drive.

Cause:

This issue is caused when other programs or files are being accessed in the background as scandisk is being ran. If scandisk detects any type of a file change while being ran it will restart.

Answer:

To resolve this issue make sure all other applications are closed and that any TSR programs are also closed. Additional information about TSR programs can also be found on document CHTSR. If doing this does not resolve your issue you can also run scandisk through Safe Mode. Additional information about how to run scandisk through Safe Mode can be found on document CHSAFE.