Reference number: CH000680
Where do I locate motherboard video drivers?
Question:Where do I locate the motherboard video drivers?
Answer:Users who have motherboards with on-board
video may have issues with locating the proper drivers for their
video card. Often users encounter issues with their on-board video
after the operating system has been reinstalled and the motherboard
chipset drivers are not installed. To resolve this issue, try
following the below steps.
Let Windows redetect drivers
If you have not recently reinstalled Microsoft Windows, it's
possible that your video drivers are simply corrupt. Open
Device Manager and remove all devices under "Display Adapters"
and any "Other devices". Once removed, reboot the computer and let
Microsoft Windows re-detect the video drivers.
Motherboard chipset drivers
Reinstalling the motherboard chipset drivers will usually
resolve this issue. If your computer came with a Motherboard CD,
install the chipset drivers from the CD and the video drivers if
also available on the CD.
If you do not have a motherboard CD, obtain the
motherboard
chipset drivers from the motherboard
manufacturer.
Video card drivers
If after installing the motherboard chipset drivers you
continue to have issues, install the video drivers. We suggest you
download the video drivers from the
computer
manufacturer or motherboard
manufacturer.
A listing of motherboard manufacturers and their drivers can be
found on our motherboard chipset
drivers page.
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