Driver has not passed Windows logo testing error

Microsoft has developed these tests as a means to help prevent errors with Windows and hardware related drivers that are installed onto it. When you encounter this error it is a good indication that the driver or one of the files associated with the driver you are installing is either not designed for the version of Windows you are using or has not been properly created.

Windows logo testing error

Before installing the file it is highly recommended that you first verify that there is not a more up-to-date driver for your device. A listing of hardware manufacturer driver pages can be found on our driver page.

If you are installing the latest driver or your hardware manufacturer has not released any updated drivers you can still install the out-of-date drivers. However, realize that errors could arise immediately or in the future because of the out-of date drivers.

Finally, if the drivers do not work contact your hardware or computer manufacturer to see if any updated drivers have been released or if not yet released when they will be released. Contact information for all major computer and hardware manufacturers can be found on our third-party contact page.

Additional information

  • See our driver definition for further information and related links on this term.