You are here: >

Session Has Expired error on the Internet

ErrorWhen browsing a website that is database driven, requires a login, or is secured, you may see a "Session Expired" or "Session Has Expired" error. The causes of these error messages are detailed in the following sections.

  • Inactivity - If you have not been doing anything on the page for a set length of time (often 10-30min) the server will time out your session. This is often done for security reasons and to help increase the overall speed of the web page. In other words, if you were browsing the page and get up and leave, go to lunch, or start browsing other pages when you come back you need to re-login and create a new session.
  • Date or time not correct - Make sure the date and time are properly set on your computer.
  • Cookies - If you are browsing anonymously or your browser does not have cookies enabled it causes many sessions to fail. Make sure your Internet cookies are enabled.
  • Firewall or proxy - If you are connecting to the Internet behind a firewall or through a proxy the firewall or proxy may be restricting or prohibiting the session from being established.
  • Other site related issue - If this issue is only occurring on a certain site and you're not encountering any of the above-related issues it's possible that it could be the site encountering an issue. Contact the company or Webmaster to verify the problem is not on their end.

Can I increase the length of time a session expires?

A web page session time is specified on the server side, therefore this is not a setting you can adjust or change on your computer or in your web browser.

Additional information

  • See our session definition for further information and related links on this term.