STOP: 0x000000116 blue screen (BSOD) error

A blue screen error message that begins with STOP: 0x000000116 is due to video card or video driver related issues. Below are our recommendations in resolving this error.

Note: If you're unable to boot into Windows because the blue screen occurs immediately after Windows loads boot the computer Into Safe Mode. Once in Safe Mode open the Device Manager and remove all devices under "Display adapters" and reboot the computer to re-install the video card.

Download and install latest drivers

Download and install the latest video drivers directly from the computer manufacturer or if you're using a video card with an ATI or Nvidia chipset directly from the video chipset manufacturer. see the video card driver's section for additional help with video drivers and listings of video card manufacturers.

If you've recently updated the video drivers and this issue began to occur it's likely due to an issue with the drivers. If available we suggest downgrading to an earlier driver version to resolve this issue.

Let Windows re-detect and re-install video card

If downloading and installing the latest video drivers does not resolve the issue open Device Manager, expand "Display adapters", and remove all devices listed in Display adapters by highlighting the device and pressing the delete key. Once this has been completed and Display adapters is gone reboot the computer and allow Windows to re-install the video card.

Other driver related issues

If doing the above driver suggestions does not resolve this issue make sure that no other driver related issues exist on the computer by making sure no errors exist in Device Manager. To do this open the Device Manager and making sure no devices exist with exclamation marks and that no "Other" devices are listed. If either of these exists resolve these hardware issues by downloading the drivers for these devices or by removing the devices in device manager and rebooting to let Windows re-detect the devices.

Overclocked

If your computer or video card is overclocked in any way set the settings back to factory default settings. Overclocking can cause random issues and may be generating this blue screen error.

Overheating

If your computer or your GPU is overheating this could definitely cause this issue to occur. Make sure your computer and your video card are not overheating.

Memory

This error could also be caused by bad memory.

Other bad hardware

Finally, if all the above steps have been performed without success you're likely encountering the 0x000000116 blue screen error because of defective hardware in the computer. Although this could be any of the components in the computer, because this error is affiliated with the video card it's most likely a defective video card.

If you have another video card try it in the computer or if you have another computer try your video card in it. Doing either of these tests would help determine if it's the video card that is causing this issue. If you do not have either of these options we suggest first starting with replacing the video card. Contact the video card manufacturer or computer manufacturer for a replacement or RMA if still in warranty. Otherwise we suggest seeing our video card buying tips section for tips on buying a new video card.

Finally, as mentioned above this issue is most likely caused by a bad video card. However, it could also very likely be caused by a defective motherboard or PSU.

Additional information