Recall
A process that involves requesting a product or portion of a product be returned because of safety issues or a serious defect. For example, there have been several safety recalls on computer monitors and portable laptop batteries because of potential fire hazards. If a company has your contact information available on its files it will often contact you directly letting you know about a "safety recall", otherwise it would be up to the customer to learn about the recall.
The best place to look up any safety recalls is directly from the computer or product manufacturer. You can visit our third-party support section for an extensive list of third-party computer companies and their contact information and websites. In addition, there are several companies and agencies that list safety recalls; below is a few websites where consumers can visit to look up recalls on computer products.
When dealing with any recall it is important you act fast, as most manufacturers will only cover recalls while the product is in warranty or for a short period of time.